Julie Friend
Tucson,Arizona
Summary
Highly committed mother and employee with a history of leadership and a drive to exceed expectations. Found a new passion for helping children learn, and have found managerial skills of working with diverse styles of learning, identifying individual performance abilities, and maximizing enthusiastic engagement, to be just as relevant with children as it was with adults in the corporate and retail landscape.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Stay at Home Mom
Stay At Home Mom
Tucson, AZ
08.2016 - Current
- Established early childhood age appropriate skills regarding co and self regulation
- Familiarized myself through extensive reading, approximately 20 hours of workshops, and seminars on acquisition of reading, with special focus on reading and writing with ADHD
- Worked with teachers to develop IEPs
- Learned basic ASL for non-verbal daughter
- Volunteered to help coordinate and run reading centers
- Volunteered to create and donate sensory bins and scented play doh to son's pre-K program
Department Manager
Lowe's Home Improvement
Tucson, Arizona
09.2006 - 08.2016
- Led paint department sales to be second in nation
- Hit forecasted sales after exceeding prior year's forecasted budget
- Communicated with managers of other departments established written co-training worksheets for department managers to easily familiarize associates with their departmental operations
- Managed over 50 calls and pages daily and reliably helped anywhere storewide while personally overseeing Appliances, Kitchen Cabinets, and Home Organization
- Reached out to vendors to maintain stock with six month outlook, as well as integrated new products into merchandising to create sales opportunities and maximize customer satisfaction
- Handled customer complaints with utmost professionalism and was consistently recognized for exemplary customer service
Front End Supervisor
Mesquite Valley Growers
Tucson, AZ
09.2004 - 09.2006
- Trained and retained all new front end employees on procedures for stocking and maintaining front end plants and displays
- Oversaw front end's overstock and ordered to sales trends and inventory needs
- Increased employee engagement by developing friendly work culture
Education
Sabino High School
Tucson, AZ05.2005
Spanish 101
Pima Community College
Tucson, AZSkills
- Relationship building
- Experiential learning
- Flexible approach
- Reading instruction
- Skill building
- Verbal and written communication
- Experienced with Microsoft Word, Excel, and Adobe Acrobat
- Improvement plans
Certification
CPR and First Aide certifications
Timeline
Stay at Home Mom
Stay At Home Mom
08.2016 - Current
Department Manager
Lowe's Home Improvement
09.2006 - 08.2016
Front End Supervisor
Mesquite Valley Growers
09.2004 - 09.2006
Sabino High School
Spanish 101
Pima Community College