Highly-motivated employee with desire to take on new challenges. Strong worth ethic and adaptability. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Billing Clerk/Packing, Shipping
DMarka
Houston, TX
01.2021 - Current
Processed invoices and payments accurately and promptly.
Verified accuracy and completeness of invoices prior to payment processing.
Analyzed customer accounts for discrepancies and resolved any issues in a timely manner.
Processed credit card payments, wire transfers, and ACH transactions.
Researched and responded to inquiries from customers regarding invoice status or payment history.
Tracked account activity by identifying outstanding payments owed by customers.
Processed and sent invoices, adjustments and credit memos to customers.
Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
Coordinated with customers on delivery dates and times in order to meet customer requirements.
Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
Reviewed carrier invoices for accuracy before submitting them for payment processing.
Verified that labels were correctly attached to packages before boxing them up for shipment.
Processed orders by picking items from shelves and packing them into boxes according to customer specifications.
Managed inventory and ordered new products when inventory was running low.
Responsible for updating online storefronts with accurate product descriptions, images, and prices.
Resolved any customer complaints relating to incorrect or delayed billing due to incorrect pricing information.
Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Education
High School Diploma -
Sam Houston Math, Science And Technology Center
Houston, TX
06-2020
Some College (No Degree) - Phlebotomy
Houston Community College
Houston, TX
Skills
Billing statement management
Quickbooks expertise
Quickbooks mastery
Account collections
Bookkeeping
Accuracy and Precision
Payment Transactions
Payment Processing
Purchasing
Retouching and color correction
Photo editing
Adobe Photoshop
Artistic Creativity
Fluent in English and Spanish
Avid Learner
Microsoft applications
Excel spreadsheets
Order Fulfillment
Languages
English
Professional
Spanish
Professional
Timeline
Billing Clerk/Packing, Shipping
DMarka
01.2021 - Current
High School Diploma -
Sam Houston Math, Science And Technology Center
Some College (No Degree) - Phlebotomy
Houston Community College
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