Julie Garcia

Billing Clerk/Packing, Shipping

DMarka

Houston, TX

01.2021 - Current

Processed invoices and payments accurately and promptly.
Verified accuracy and completeness of invoices prior to payment processing.
Analyzed customer accounts for discrepancies and resolved any issues in a timely manner.
Processed credit card payments, wire transfers, and ACH transactions.
Researched and responded to inquiries from customers regarding invoice status or payment history.
Tracked account activity by identifying outstanding payments owed by customers.
Processed and sent invoices, adjustments and credit memos to customers.
Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
Coordinated with customers on delivery dates and times in order to meet customer requirements.
Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
Reviewed carrier invoices for accuracy before submitting them for payment processing.
Verified that labels were correctly attached to packages before boxing them up for shipment.
Processed orders by picking items from shelves and packing them into boxes according to customer specifications.
Managed inventory and ordered new products when inventory was running low.
Responsible for updating online storefronts with accurate product descriptions, images, and prices.
Resolved any customer complaints relating to incorrect or delayed billing due to incorrect pricing information.
Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
Supervised company social media and marketing efforts to expand brand awareness and attract new customers.