Julie Garcia
Ramona,CA
Summary
Proven safety and customer service expert with experience at Ramona Unified School District, adept in campus patrol and conflict de-escalation. Demonstrated integrity through effective incident management and fostering positive environments at San Diego Safari Park. Skilled in emergency procedures and building rapport, significantly enhancing safety and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Campus Safety Officer
Ramona Unified School District
02.2024 - Current
- Enhanced campus safety by conducting regular patrols and monitoring security systems.
- Documented safety and security incidents using preset guidelines and methods.
- Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
- Obtained CPR, First Aid and Type certifications in preparation for on-campus emergencies.
- Utilized radio, telephone and Type communications equipment to contact other on-campus personnel and external authorities.
Sales Associate
San Diego Safari Park
07.2023 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
Montecito High School
Ramona, CA06.2023
Skills
- Integrity and trustworthiness
- Conflict de-escalation
- Incident reporting
- Emergency evacuation procedures
- Negotiation
- Campus patrol
Timeline
Campus Safety Officer
Ramona Unified School District
02.2024 - Current
Sales Associate
San Diego Safari Park
07.2023 - 10.2023
High School Diploma -
Montecito High School
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