Summary
Overview
Work History
Education
Skills
References
Timeline
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Julie Gowland

Baltimore,MD

Summary

Proven track record in customer service and POS system mastery, demonstrated at Weber's Cider Mill Farm. Skilled in multitasking and heavy lifting, I excel in fast-paced environments, ensuring efficiency and accuracy. My collaborative spirit and attention to detail have significantly contributed to team success and operational excellence.

Overview

5
5
years of professional experience

Work History

Cashier

Weber's Cider Mill Farm
Parkville, MD
09.2021 - 01.2025

Operated the cash register and accurately processed payments, returns, and exchanges.

Performed opening and closing procedures, such as counting the cash register, restocking, and cleaning.

Developed strong customer service skills by providing efficient and accurate service.

Assisted with training and mentoring new team members.

Supported other departments within the store by providing assistance when needed.

Warehouse Associate

Amazon
Nottingham, MD
11.2022 - 04.2024

Sorted and organized merchandise in preparation for shipment.

Operated forklifts and pallet jacks to transport shipments and equipment.

Interacted effectively with staff through ongoing communication and exchange of information.

Implemented safety protocols for handling hazardous materials.

Routed products by scanning packages, reading labels, and charts, verifying numbers, and sorting packages correctly.

Cashier

Venus Pizza
Baltimore, MD
02.2020 - 02.2021

· Managed multiple tasks simultaneously while maintaining accuracy in order taking.

· Developed proficiency in using point-of-sale systems and other ordering technology.

· Trained new hires on proper order taking procedures as well as use of equipment and software.

· Assisted in stock management duties such as restocking shelves, dining area, cold storage and verifying inventory levels.

· Assisted in food delivery when short on staff

Education

Certificate - Massage Therapy

The Community College of Baltimore County
Essex, MD
06-2025

High School Diploma -

Parkville High School
Parkville, MD
06-2020

Skills

  • POS systems
  • Cleaning and sanitizing
  • Customer service
  • Multitasking Abilities
  • Excellent written and verbal communication
  • Heavy lifting of up to 50 lbs
  • Collaborative team work
  • High attention to detail

References

References available upon request.

Timeline

Warehouse Associate

Amazon
11.2022 - 04.2024

Cashier

Weber's Cider Mill Farm
09.2021 - 01.2025

Cashier

Venus Pizza
02.2020 - 02.2021

Certificate - Massage Therapy

The Community College of Baltimore County

High School Diploma -

Parkville High School
Julie Gowland