Highly motivated, versatile professional with over two decades of proven expertise in insurance and collision center operations and administration. Known for innovative leadership, adept problem-solving, and a track record of driving results through effective project management. Customer-focused and well-versed in business process improvement, consistently achieving and sustaining high levels of productivity. A dedicated and passionate job seeker, Eager to bring extensive experience and strong organizational skills to contribute as an Estimator. Ready to collaborate with a dynamic team to achieve and exceed company goals.
Work History
Remodel Estimator
PSU - Pool Services Unlimited
Spring, Texas
12.2023 - Current
Conducted on-site evaluations and prepared detailed cost estimates for pool remodeling projects.
Developed proposals, collaborated closely with clients, and coordinated with contractors and suppliers.
Maintained up-to-date industry knowledge, ensured safety compliance, and managed multiple projects efficiently.
Proficient in estimating software with strong communication, organizational, and negotiation skills.
Collision Parts Manager
DeMontrond Auto Group
Houston, TX
07.2018 - 12.2023
Responsible for prioritizing part order, creating purchase order, accounts payable updates, blueprint to accurate understanding of parts needed for repair.
Rearranged parts department to better serve changing trends and keep workspaces organized.
Monitored and evaluated supplier performance to maintain quality of parts.
Established and maintained relationships with vendors.
Estimator
DeMontrond Auto Group
Houston, TX
02.2016 - 07.2018
• Responsible for assessing damage to vehicles, creating repair estimates, communicating with vehicle owner, and making decisions regarding total loss.
Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Reviewed and updated cost databases to maintain access to most current and accurate information on costs and prices.
Prepared bids and proposals to submit to clients and secure new business.
Estimator
Service King
Conroe, TX
04.2013 - 10.2015
Conducted assessments of vehicle damages with specialized software, ensuring efficient and accurate communication with vehicle owners and collaborating seamlessly with insurance companies including Allstate, Travelers, Met Life, Safeco, and other Independent providers.
Reviewed and updated cost databases to maintain access to most current and accurate information on costs and prices.
Estimator
Gullo Toyota
Conroe, TX
02.2011 - 04.2013
Created detailed and accurate repair estimates, ensuring quick turnaround and clarity for effective communication with vehicle owners.
Managed claims for prominent insurance providers such as Mercury, Safeco, and other Independent companies, demonstrating deep understanding of industry standards and compliance.
Senior Claims Auto Adjuster
Allstate Insurance
Houston, TX
06.2005 - 06.2010
Controlled loss amounts, time, and material by employing effective communication and alternative repair methods, including the usage of alternative parts.
Expertly represented the organization in writing estimates, conditioning, and settling total losses on auto claims, ensuring accurate and fair resolutions.
Utilized statistical reports for analysis, keenly observing trends and making necessary adjustments to improve efficiency and effectiveness.
Proficiently operated Audatex Estimating System to streamline the estimation process.
Assessed damage to vehicles, created repair estimates, communicated with vehicle owners, and made decisions regarding total loss, demonstrating comprehensive expertise in insurance and collision center operations.
Body Shop Manager
Tomball Ford
Tomball, TX
10.2004 - 06.2005
Supervised technical team of 6 Associates.
Maintained exceptional level of customer satisfaction, developed effective working relationships with multiple insurance companies.
Audited damage estimates to insure more accurate estimates Streamlined production operations and scheduling, increasing accuracy of work completion targets.
Responsible for assessing damage to vehicles, creating repair estimates, communicating with vehicle owner, and making decisions regarding total loss.
Education
Associates of Automotive & Diesel Technology - Automotive Mechanics
Universal Technical Institute
Houston, TX
07.1997
Skills
Attention to Detail
Collision Repair
Critical Thinking
Fraud Detection
Internal Training
Invoice Processing
Project Management
Remote Production
Solid Professional Standards
Vendor Relations
Verbal and Written Communications
Working Experience
Certification
P&C License, Texas Department of Insurance through 8/2011 License # 1342620
I-CAR: Certified
ASE: Collision Estimator
CCC1 & Audatex Estimating
Pathway, Mitchell, Alldata
ADP & Reynolds & Reynolds Software
Rome Technologies
Estimating Solutions for Profit
Color Adjustment & Blending
Timeline
Remodel Estimator
PSU - Pool Services Unlimited
12.2023 - Current
Collision Parts Manager
DeMontrond Auto Group
07.2018 - 12.2023
Estimator
DeMontrond Auto Group
02.2016 - 07.2018
Estimator
Service King
04.2013 - 10.2015
Estimator
Gullo Toyota
02.2011 - 04.2013
Senior Claims Auto Adjuster
Allstate Insurance
06.2005 - 06.2010
Body Shop Manager
Tomball Ford
10.2004 - 06.2005
Associates of Automotive & Diesel Technology - Automotive Mechanics