Summary
Overview
Work History
Education
Skills
Timeline
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Julie Harmon

Hospitality Professional
Fernandina Beach,FL

Summary

Dependable and driven Hospitality Professional with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. I have 15 years of experience in the field and a Bachelor's Degree from Florida State University.

Overview

7
7
years of post-secondary education
5
5
years of professional experience

Work History

Lead Bartender

The Downunder Restaurant
Fernandina Beach, FL
10.2017 - Current
  • Created a drink menu with innovative cocktails
  • Lead trainer to new employees
  • Monitored and maintained cleanliness within the bar/surrounding areas.
  • Consulted with managers to organize special events and promotions such as wedding receptions and other celebrations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Handled cash on daily basis, which built trustworthiness and loyalty with owners.

Front of House Supervisor

Omni Hotels & Resorts
Amelia Island, FL
05.2013 - 05.2015
  • Initiated server side-work chart rotation to promote solidarity and standard of cleanliness.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Prepared for and executed new menu implementations.

Education

Bachelor of Science -

The Florida State University
Tallahassee, FL
08.2005 - 08.2008

High School Diploma -

Fernandina Beach High School
Fernandina Beach, FL
08.1999 - 05.2003

Skills

Marketing and advertising

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Timeline

Lead Bartender

The Downunder Restaurant
10.2017 - Current

Front of House Supervisor

Omni Hotels & Resorts
05.2013 - 05.2015

Bachelor of Science -

The Florida State University
08.2005 - 08.2008

High School Diploma -

Fernandina Beach High School
08.1999 - 05.2003

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Julie HarmonHospitality Professional