Julie Hayslip
WEST UNION
Summary
Dedicated medical office assistant with strong communication and customer service skills. Proven ability to streamline processes and train staff, ensuring efficient workflow and patient satisfaction.
Detail-oriented professional experienced in managing patient scheduling and maintaining compliance with regulations. Known for fostering teamwork and adaptability in fast-paced environments, contributing to enhanced service delivery and operational efficiency.
Results-driven medical office assistant skilled in training new staff and streamlining workflows. Demonstrated ability to improve patient care processes and enhance team collaboration, ready to leverage expertise for impactful organizational growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
MOA
Premier Pain Treatment Institute
Mt Orab, Oh
09.2023 - Current
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Managed patient scheduling and coordinated appointments for optimal workflow.
- Maintained accurate medical records and ensured compliance with HIPAA regulations.
- Trained new staff on office procedures and patient management systems.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly
MOA
Southern Ohio Medical Center
West Union, OH
07.2022 - Current
- Managed patient scheduling and coordinated appointments for optimal workflow.
- Facilitated communication between medical staff and patients to enhance service delivery.
- Maintained accurate medical records and ensured compliance with HIPAA regulations.
- Trained new staff on office procedures and patient management systems.
- Streamlined documentation processes to improve office efficiency and reduce errors.
- Collaborated with healthcare providers to ensure timely patient follow-up care.
- Developed patient education materials to support health literacy initiatives.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Paid attention to detail while completing assignments.
STNA, Unit Clerk, Monitor Tech
Clermont Mercy Hospital
Batavia, OH
09.2008 - 06.2022
- Provided direct patient care, ensuring comfort and safety during daily activities.
- Assisted nursing staff with medical procedures and documentation for patient records.
- Monitored vital signs, reporting abnormalities to healthcare professionals promptly.
- Educated patients and families on caregiving techniques and health management practices.
- Trained new staff on best practices for patient care and hospital protocols.
- Implemented infection control measures to enhance patient safety standards.
- Collaborated with multidisciplinary teams to optimize patient care strategies.
- Advocated for patients' needs, fostering a supportive and compassionate environment.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
Education
Associate of Science - Medical Assisting MA
Kaplan University
Davenport, IA06-2016
High School Diploma -
West Union High School
West Union, OH05-1986
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
Timeline
MOA
Premier Pain Treatment Institute
09.2023 - Current
MOA
Southern Ohio Medical Center
07.2022 - Current
STNA, Unit Clerk, Monitor Tech
Clermont Mercy Hospital
09.2008 - 06.2022
Associate of Science - Medical Assisting MA
Kaplan University
High School Diploma -
West Union High School