Julie Hefley
Summary
Certified Kindergarten Teacher with a strong background in superior customer service skills. Top-notch skills in oral and written communication, active listening and analytical problem-solving skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Teacher, Kindergarten
Mill Creek Elementary School
Mill Creek, OK
08.2019 - Current
- Promoted creativity and critical thinking skills by incorporating project-based learning activities into the curriculum.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Planned, managed, and instructed early elementary summer school for four years.
Teacher, Kindergarten
Ardmore City Schools
Will Rogers Elementary
08.2018 - 07.2019
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Participated in ongoing professional development opportunities to stay current with educational trends and enhance teaching skills.
- Increased parent involvement by effectively communicating student progress and addressing concerns in a timely manner.
Teacher, Preschool
INCA
Oakland, OK
08.2017 - 07.2018
- Developed strong relationships with students, parents, and colleagues to foster a supportive learning environment.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Evaluated student progress through ongoing assessments and provided constructive feedback on performance.
Executive Director
Davis Chamber Of Commerce
Davis, OK
07.2010 - 07.2011
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
Airline Customer Service Agent
American Airlines
Oklahoma City, OK
11.1997 - 07.2010
- Provided exceptional customer service with empathetic listening and effective problem-solving skills.
- Managed passenger boarding process, maintaining orderliness and timeliness during busy periods.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Science - Special Education
East Central University
Ada, OK05.2017
Skills
- Problem-Solving
- Organizational and Planning Skills
- Team Collaboration
- Creative Thinking
- Decision-Making
- Communication and Interpersonal Skills
- Documentation And Reporting
- Complaint resolution
Certification
- Teacher License Mild-Moderate Disabilities & Early Childhood - # 431315
Timeline
Teacher, Kindergarten
Mill Creek Elementary School
08.2019 - Current
Teacher, Kindergarten
Ardmore City Schools
08.2018 - 07.2019
Teacher, Preschool
INCA
08.2017 - 07.2018
Executive Director
Davis Chamber Of Commerce
07.2010 - 07.2011
Airline Customer Service Agent
American Airlines
11.1997 - 07.2010
Bachelor of Science - Special Education
East Central University