Julie Houghton
Summary
Compassionate and seasoned register nurse offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, case management and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader with the highest degree of sensitivity with respect for diversity. Telephonic Nurse Case Manager acts as intermediary to drive appropriate and cost-effective healthcare services for behavioral health individuals by developing patient-centered case management plans. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
13
13
years of professional experience
Work History
Telephonic Nurse Case Manager
Optum
09.2021 - Current
- Evaluated patients referred for case management to determine physical, mental, financial and psychosocial status by utilizing comprehensive, standardized criteria to identify existing and potential needs
- Develop and establish goals, support provider plan, appointment reminders, family support, extensive medication and diagnosis education, application completion
- Assessments: PHQ9, MARS-12, Audit-C, Complex Case Management-adult/youth
- Contributor to web-based Participant Newsletter
Behavioral Health Charge Nurse (Full Time)
Fairbanks Memorial Hospital
04.2014 - 08.2021
- Charge Nurse for 20 bed acute care unit and 4 bed intensive unit on the Behavioral Health inpatient setting; primary resource for nursing staff, directing admissions, discharges and general flow of patients, assignments, physician liaison, ensuring staffing needs are met for delivering quality care
- Reviewed and submitted Title 47 documents to the court, attended hearings, notification of rights to patients
- Collaborate with the multidisciplinary treatment team for improved outcomes, patient safety, appropriate utilization of services, evaluating for discharge readiness
- Lead patient groups; DBT, Mindfulness, Boundaries, Making Connections, Benefits of Exercise
- Assessments: MOCA, Psychiatric
- Respond to house wide mental health emergencies to ensure patient and staff safety
Charge RN - Adult/Pediatric Critical Care Unit
Fairbanks Memorial Hospital
01.2012 - 04.2014
- Charge Nurse for 12 bed critical care unit and 4 bed telemetry unit; primary resource for nursing staff, directing admissions, discharges and general flow of patients, ensuring staffing needs are met for delivering quality care, and participated in multidisciplinary rounds for achieving best patient outcomes.
- Cared for general medical and surgical critically ill patients, pediatric and adult and their families
- Managed crisis situations effectively, ensuring the safety of patients and staff members at all times
- Developed preceptor program for onboarding new staff
Education
Registered Nurse -
Board of Nursing
Alaska11.2024
Associate of Science - Nursing
Cape Cod Community College
Barnstable, MA06.1979
Skills
- Telephonic Case Management skills
- Proficiency in clinical documentation
- Joint effort driven
- Solid communication skills
- Motivational Interviewing skills
- Patient advocacy
- Intermediate proficiency in Microsoft Office Suite, Excel
- Medicaid knowledge and experience
- Staff Training and Development
- Nursing care planning
- Suicide Risk Assessment
- Mental health coaching
- Mental Health First Aid Instructor
Affiliations
- National Alliance on Mental Illness
- Fairbanks Housing and Homeless Coalition
- American Association of Critical Care Nurses
- American Psychiatric Association
- Fairbanks Northstar Youth Court
- Golden Heart Women 100
- Fairbanks Community Food Bank
Honorsandawards
- BRAVO awards for Compassion, Inclusion, Innovation, Relationships, Performance, and Collaboration from Optum Management and Teammates
- Beacon Award in Critical Care
Timeline
Telephonic Nurse Case Manager
Optum
09.2021 - Current
Behavioral Health Charge Nurse (Full Time)
Fairbanks Memorial Hospital
04.2014 - 08.2021
Charge RN - Adult/Pediatric Critical Care Unit
Fairbanks Memorial Hospital
01.2012 - 04.2014
Registered Nurse -
Board of Nursing
Associate of Science - Nursing
Cape Cod Community College