Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Hurst

Greenback,Tennessee (TN)

Summary

Efficient Senior Certified Pharmacy Technician with extensive knowledge of insurance protocols, medical terminology and HIPAA guidelines. Collaborates well with pharmacists to support pharmacy functions. Interacts with customers in professional and diplomatic fashion with focus on accuracy and satisfaction.

Overview

35
35
years of professional experience

Work History

Senior Certified Pharmacy Technician

Walgreens
01.2011 - Current
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Pharmacy Technician

Putnam County Hospital
10.1988 - 10.2010
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Education

South Putnam High School
Greencastle, IN
05.1986

Skills

  • Team Collaboration
  • Insurance Billing
  • Organization and Prioritization
  • Filling Prescriptions Precisely
  • Storage Maintenance and Security
  • Reviewing Patient Information
  • Pharmacy Operations
  • Profile Updating
  • Pharmaceutical Preparation
  • Prescription Compounding
  • Knowledge of Medical Terms
  • Intravenous Admixture Preparation
  • Drug Storage
  • Error Verification
  • Aseptic Techniques
  • Problem-Solving Skills
  • Updating Medication Histories
  • Answering Customer Questions
  • Assisting Pharmacists
  • Inventory Control
  • Pharmacy Records Management
  • Insurance Verification
  • Drug Storage Procedures
  • Reviewing Prescriptions
  • Allergy Management
  • FDA Compliance
  • Quantity Calculations
  • Phone Screens
  • Drug Inventory Control
  • Label Products
  • Cash Register Operations
  • Diabetic Care
  • Report Preparation
  • Preparing Sterile Compounds
  • Mathematical Aptitude
  • High-Volume Environments
  • Allergic Reaction Treatment
  • HIPAA

Timeline

Senior Certified Pharmacy Technician

Walgreens
01.2011 - Current

Pharmacy Technician

Putnam County Hospital
10.1988 - 10.2010

South Putnam High School
Julie Hurst