Julie JOHNSTON
BEAVER DAMS,NY
Summary
Compassionate Personal Care Assistant with a proven track record at Care Givers, enhancing client well-being through personalized care plans and strong relationship building. Skilled in observational techniques and problem-solving, I effectively monitored health status and adapted care strategies, ensuring clients' dignity and independence while maintaining meticulous records of progress.
Proactive Personal Care Assistant with skill for building client rapport through tact and compassionate communication. Committed to addressing client needs and building foundation of habits to increase comfort and independence.
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating, and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
27
27
years of professional experience
Work History
Personal Care Assistant
Care Givers
Elmira, NY
01.2026 - Current
- Provided compassionate personal care to clients, enhancing daily living activities and overall well-being.
- Assisted with mobility and transportation, ensuring safe and comfortable transitions for clients.
- Monitored health status, reporting changes to healthcare professionals for timely interventions.
- Developed personalized care plans in collaboration with families, promoting client independence and dignity.
- Evaluated care delivery effectiveness regularly, making strategic adjustments to meet evolving client needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Monitored and assisted residents through individual service plans.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted patients with self-administered medications.
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
- Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
- Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
- Developed creative strategies for overcoming obstacles related to mobility or cognitive limitations while promoting maximum functionality in daily tasks.
- Assisted with daily living activities, running errands, and household chores.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided compassionate and patient-focused care to cultivate well-being.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed regular check-ins and progress report for each client.
- Recorded status and duties completed in logbooks for management.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Maintenance Helper, Shipping and Receiving
Hilliards
Elmira, NY
01.1999 - 04.2025
- Performed routine maintenance tasks to ensure optimal equipment functionality.
- Assisted in troubleshooting mechanical issues, enhancing operational efficiency.
- Collaborated with team members to maintain a clean and organized work environment.
- Conducted inspections of machinery, identifying potential issues proactively.
- Streamlined workflow processes, contributing to overall productivity improvements.
- Provided exceptional customer service when interacting with clients during maintenance activities, fostering positive relationships.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Checked for storm damage around property and contacted supervisor with findings.
- Used vacuum cleaners to clean rugs, carpets, upholstered furniture and blinds.
- Upheld high-quality standards in all aspects of work performance while adhering to company policies and procedures.
- Assisted in reducing downtime by promptly responding to maintenance requests and identifying potential issues.
- Improved equipment efficiency by performing routine maintenance tasks and addressing minor repairs.
- Troubleshot equipment malfunctions, quickly identifying root causes and implementing appropriate solutions.
- Maintained accurate records of all completed work orders, facilitating efficient tracking and future reference.
- Used [Software] and [Software] to keep inventory of cleaning supplies, equipment and day-to-day maintenance activities.
- Participated in ongoing training programs to stay current on best practices and advance skillset as a Maintenance Helper.
- Responded to emergency calls for maintenance and repairs to diagnose and troubleshoot issues.
- Increased productivity by maintaining a clean and organized workspace, promoting an efficient working environment.
- Received and interpreted work orders to determine needed parts, equipment and services for maintenance and repair work.
- Supported the maintenance team in completing projects on time and within budget constraints.
- Assisted skilled technicians in complex repair projects, expanding knowledge base while providing valuable support.
- Fostered a positive work atmosphere by actively engaging with colleagues, sharing knowledge, and contributing to a supportive team environment.
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
- Cleaned and lubricated mechanical systems to keep machinery operating at peak performance.
- Performed regular maintenance and repairs on mechanical systems to support continuous operation.
- Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
- Delivered comprehensive support to maintenance supervisor performing skilled repairs and kept continuous focus on safety and efficiency.
- Inspected systems and equipment to identify unscheduled maintenance and repair needs.
- Followed safety protocols and best practices for installation, maintenance, or repair work..
- Followed safety protocols on job sites.
- Operated variety of power tools and hand tools.
- Cleared work sites of hazardous items.
- Answered customer questions and helped resolve various concerns.
- Set up ladders and other access equipment.
- Inspected and tested machinery and equipment to diagnose malfunctions.
- Painted walls, ceilings and other surfaces.
- Troubleshot various types of equipment during installation and processes.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Shipping and Receiving Clerk
Hilliards
Elmira, NY
01.1999 - 04.2025
- Processed incoming shipments, verifying quantities and condition of goods received.
- Organized inventory using barcode scanning technology for efficient tracking.
- Collaborated with team members to optimize loading procedures for outbound shipments.
- Maintained accurate records of shipping and receiving activities in inventory management system.
- Inspected outgoing shipments to ensure compliance with quality standards and customer specifications.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Implemented process improvements that enhanced workflow efficiency and reduced delays in shipping operations.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
- Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Assisted in development of waste reduction program, focusing on recycling packaging materials.
- Managed return process for defective or unwanted products, ensuring proper documentation and stock adjustments.
- Coordinated with carriers to schedule pickups, optimizing delivery timelines and minimizing delays.
- Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
- Enhanced warehouse efficiency by organizing storage areas for easy access to frequently shipped products.
- Reduced instances of damaged goods, carefully packing and securing items following best practices.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Education
Bachelor of Science - Crime Scene Investigator
Kaplan University
Davenport, IA06-2019
Skills
- Observational skills
- Time management
- Verbal and written communication skills
- Multitasking and organization
- Dependable and responsible
- Relationship building
- Team collaboration
- Respectful and compassionate
- Behavioral management
- Complex Problem-solving
- Records management
- Problem-solving
Timeline
Personal Care Assistant
Care Givers
01.2026 - Current
Maintenance Helper, Shipping and Receiving
Hilliards
01.1999 - 04.2025
Shipping and Receiving Clerk
Hilliards
01.1999 - 04.2025
Bachelor of Science - Crime Scene Investigator
Kaplan University