Julie Kothapally
Austin
Summary
Achieved high-quality software releases through expert management of quality assurance processes over 15 years in the industry. Delivered successful testing outcomes for manual and mobile applications, contributing to improved user satisfaction. Identified and implemented effective long-term strategies for quality assurance within IT organizations. Enhanced testing efficiency by utilizing various methodologies, including Agile and Waterfall, throughout the SDLC and STLC. Drove successful project completions under tight deadlines by effectively prioritizing competing tasks. Improved team performance through leadership in knowledge sharing and process optimization initiatives.
Overview
19
19
years of professional experience
Work History
Mobile QA Engineer
Kroger Health and Wellness
06.2024 - Current
- Perform functional testing of mobile pharmacy applications on IOS and Android platforms to ensure accuracy, reliability and usability
- Validate critical pharmacy workflows including prescription creation, refill request, medication orders, dosage details and payment flows
- Design and create testcases/scripts that provide accurate and complete coverage of the requirements
- Conduct regression testing for new features, bug fixes, and app releases to ensure existing functionality remains unaffected
- Verify data integrity and accuracy across systems, including patient profiles, medication history and order status.
- Test integration points with third-party services such as payment gateways and pharmacy management systems
- Ensure compliance with healthcare regulations and standards (e.g. HIPAA) by validating secure data handling, access control, and privacy requirements
- Identify and document defects in Jira , collaborating with developers to ensure timely resolution
- Participate in all Agile ceremonies
- Configure Charles Proxy to monitor, inspect requests, responses, headers, and cookies, effectively debugging web applications and Mobile applications
- Generate manual builds using Git hub and fetch the latest Branch details and test the build accordingly
- Worked on emulators and the simulators to test on different OS/Devices to identify the compatibility issues.
- Tested the web application using cross browsers.
- Used Echo tool for the logs
- Performed End to End testing on Lower environments, Pre Production and Production environments for every release
- Support UAT testing by assisting business stakeholders and validating real-world pharmacy use cases
- Continuous improve QA processes and contribute to test strategy and best practices for mobile healthcare applications
- Partnered with product mangers to refine acceptance criteria and improve test coverage
- Supported UAT sessions and guided business users through scenario validation
- Kroger Health is a healthcare division of The Kroger Co. that offers a variety of services, including pharmacies, clinics, and nutrition tools. Kroger Health aims to help people live healthier lives by preventing disease and promoting "food as medicine"
Mobile QA Engineer
Peet’s Coffee
06.2023 - 06.2024
- Involved in testing applications on different mobile platforms such as iOS and Android devices.
- Used Firebase (Android) and Test flights (iOS) applications to download the Mobile builds
- Created and executed manual smoke, functional, regression, system, integration and exploratory tests.
- Analyzed PRD and Business Specification on earliest stages of SDLC
- Responsible for creation, design and execution of test strategies, including writing test plans, test cases and test scenarios.
- Identified, analyze, and document defects using Jira
- Developed and implemented QA Methodologies for the department. This included but is not limited to development of test case standards, requirements traceability matrix, and testing metrics.
- Migrated testcases from Excel to Azure and executed and maintained the testcases for every release
- Captures logs from Proxyman for the issues encountered in the App and attach to the bug report
- Monitored real-time App crashes on Firebase Crashlytics tool
- Worked on highly integrated systems like PTX, CLO, M Particle, Iterable for data validations
- Worked on POS ( Aloha) to performed various transactions with different Tenders , Rewards.
- Worked closely with automation team to analyze the test results on a weekly basis and maintain the scripts
- Performed End to End testing on Lower environments, Pre Production and Production environments for every release
- Split responsibilities between Dynamic 365 CRM and shopify, ensuring consistent quality across both ecosystems
- Built structured test scenarios covering customer journeys, Internal workflows and backend data interactions
- Verified CRM customizations, form logic, security roles and automated workflows
- Tested Shopify storefront updates, checkout logic and third-party app integrations after deployments
- Used Azure DevOps to organize test cycles, track progress, and maintain traceability
- Validated data sync between Shopify,ERP, and CRM environments
- Peet’s Coffee offers superior coffees and teas by sourcing the best quality coffee beans and tea leaves in the world and adhering to strict high-quality and taste standards
Sr QA Engineer
Trip Actions/Navan
05.2021 - 05.2023
- Involved in testing applications on different mobile platforms such as iOS and Android devices.
- Used Firebase (Andriod) and Test flights (iOS) applications to download the Mobile builds
- Capturing and triaging crash logs using ADB commands
- Created and executed manual smoke, functional, regression, system, integration and exploratory tests.
- Analyzed PRD and Business Specification on earliest stages of SDLC
- Responsible for creation, design and execution of test strategies, including writing test plans, test cases and test scenarios.
- Identified, analyze, and document defects using Jira
- Developed and implemented QA Methodologies for the department. This included but is not limited to development of test case standards, requirements traceability matrix, and testing metrics.
- Acted as liaison between development and business teams – provided visibility and clarity into business requirements to the development teams
- Giving Product Demos on monthly basis to the Entire team
- Tested 3rd party vendor integrations with API calls using Postman ( Stripe, Alloy, Noble, Bluesense, Inscribe)
- Participated in Daily scrums, PI planning, Agile Ceremonies, Bug Bashes
- Participated in team sessions to break the current Sprint into tasks and estimate the time and work needed for each Task in Jira
- Involved in an in-depth analysis of requirements and identifying business gaps
- Coordinated with the development team to fix the issues which were reported in the integration testing
- Have used Monitoring tools like Kibana and New Relics to check the logs in Staging and Production.
- Navan powers smart and dynamic policies that optimize your company’s spend across travel bookings and expense management. It will also save your company countless hours on everything from approvals to reconciliation to travel booking, all while enabling real-time control over spend.
Mobile QA Engineer
Bank of the West
San Ramon, CA
12.2019 - 04.2021
- Testing TNOW(Treasury Now) App under waterfall Methodology/Agile Methodology
- Participated in Business/Development meeting to understand the user requirements
- Analyzing thoroughly the product requirements for new functionalities and identified ambiguities in requirements
- Participating in scrum meetings and agile ceremonies.
- Create Test plans for various software products, including iOS , Android and Web
- Work closely with cross-functional teams, Project teams and execute Test plans, Test Strategies, Test cases and deliver high quality products
- Conducted walkthrough of Test cases with product managers and Developers
- Active participation in the development team demo on the developed application to analyze the requirements and suggest changes required
- Developing detail QA status reports and tracking QA Milestones
- Performing Regression testing, End to End testing, Integration testing, User acceptance testing , Smoke testing and security testing
- Tested TNow App on iOS and aOS Mobile devices
- Adhoc testing, bug investigation and Certify the Test flight app
- Used Splunk extensively for application logs and App Crash logs
- API testing using Soap UI
- Extensively used HP ALM, Jira as Testcase repository and bug tracking
- Worked closely with the QA Manager in coordination and implementation of the QA methodologies and QA processes
- Collaborating with Automation teams
- Cash Management online Banking and Commercial Mobile Banking provides the corporate users with features like Account Transfers, Wire Transfers, Check services, ACH and Stop Payment.
Mobile QA Engineer- Release Co-Ordinator
Bank of America
San Francisco, California
05.2018 - 11.2019
- Handled all QA –Related activities and deliverables relating to the prospective App users, enhanced shopping Experience, Zelle for consumer and Small Business, Life plan projects for the Mobile Development and Delivery team utilizing the Scaled Agile Frame work ( SAFe). Validations are completed on iOS and aOS Mobile devices.
- Managed all aspects of QA tasks and deliverables supporting Mobile releases and initiatives
- Participates in Project Increment planning and Leads QA efforts to deliver projects successfully
- Participated in scrum planning, user story discussions and technical grooming sessions for each sprint, T-shirt sizing, and pointing the stories
- Collaborates with other project teams and handles QA signoff and approval for code migrations
- Manage onsite and offshore resource allocation and coordination with offshore, Allocating Task and verify the completeness
- Provides periodic project status reports and participate in daily scrum sessions
- Represents QA and acts as QA liaison with the Business team, Product owners and the Development group
- Implements best practices through continuous evaluation and process improvement
- Provides project scoping, estimation, sizing and analysis done in an Agile environment
- Release Lead for overall release, conducting daily calls with several Agile rooms, Reporting to Release management and share the health of the projects for each Agile room
- Develop QA Metrics and readiness for UAT
- Conduct defect meetings
SIT Coordinator
Wells Fargo
03.2017 - 04.2018
- Involved in functional end to end testing of Wells Fargo mobile Native App in both android and IOS platforms.
- Capturing and triaging crash logs using ADB commands
- Monitoring crash logs on Google Developers portal and reproducing the issues.
- Monitored and tracked high priority defects and productions issues on day-to-day basis using app bot, app Annie tools, clear quest
- Performed compatibility testing in SIT with various mobile handsets to ensure that functionality works fine
- Responsible for developing test cases for automation team
- Performed exploratory testing
- Responsible to strategize the test automation to run the smoke test for CI builds
- Liaison between development team and QA team
- Work closely with Product team to analyze production issues.
- Involved in staging and production checkout testing
- Monitor the production store App reviews Daily and report the issues to Development team
- Represented development team in bi-weekly QA defect meetings
- Wells Fargo online banking app provides banking and FinTech solutions to the customers.
Senior/Lead QA Engineer
Bare Escentuals Beauty, Inc.
01.2011 - 12.2016
- Established QA processes based on industry best practices and Team culture
- Track record of good time management, prioritizing projects and estimating work
- Involved in entire QA Life Cycle which includes Test Designing and Execution of the entire QA process and documentation of Test Plans, Test Cases, Test strategy and Test Metrics
- Expert in creating test cases with minimal business requirements
- Ensuring effective communications and coordination among the distributed teams
- Provide technical mentoring to more junior team members, raising the bar of technical expertise within the organization
- Worked closely with management to determine feasibility of product features
- API messages verification and validation using SOAP and RESTFULL API’s.
- Identified high level ROI test cases for automation
- Extensive testing experience with Middleware( WMS WebSphere/Fushion) for Sterling OMS ( US, UK and France) for Integration testing
- Tested OMS System using (Demandware(SAAS, Cloud computing), Sterling, Slingshot)
- Tested Responsive Ecommerce application for optimal viewing across multiple devices and screen sizes using single code base
- Tested mobile web applications, Native Apps via Simulators, Emulators (Device AnyWhere, Browser Stack) and with different versions of iOS and Android devices
- Cross-team communications with Vendors, IT, PM and Business partners
- Monitoring daily, weekly, monthly progress and taking actions if projects were in danger of falling off the delivery timeline
- Performed manual, usability, compatibility, functional, acceptance, integration and regression tests for OMS, Ecommerce and POS Applications
- Tested Demandware business manager, configurations, promotions and site preference
- Tested payment and 3rd party integrations such as Cybersource, Chase, Bazar voice, QAS, Vertex,Where2GetIt, SeeWhy, Olapic.
- Worked on POS Registers ( Macros(X-Center and X-Stores) performed various transactions with different Tenders
- Work collaboratively with other project team members and independently on assigned tasks and deliverables with minimum supervision
- Extensively used SQL scripts for backend testing to ensure data integrity and consistency
- Tested Shipment process using Oracle Apps Supply Chain Module for US , UK and France
- The scope of applications managed and tested includes SAAS based e-commerce platform (Demandware), POS (Point of Sale, Micros/Oracle), OMS (Order Management System, IBM Sterling) and a combination of modules within Relate (Micros/Oracle). The latter includes CRM, Promotions, Gift Cards, Loyalty and Customer Segmentation.
Sr QA Analyst
Wells Fargo & Co.
12.2008 - 12.2010
- Responsible for reporting overall QA status to the project managers, technical, business and QA teams.
- Responsible for reviewing critical, ambiguous, integrated and complex requirements, unit test cases, functional test cases, performance test cases, project plan, estimations, defects and reports. Document any open issues and communicate the team accordingly
- Used Quality Center for managing requirements, test cases, test execution, defects and reports.
- Partner with development and business teams to ensure that technical and business specs have the level of detail to ensure that the testers can build viable (+/-) test cases.
- Responsible for ensuring that application is thoroughly tested so that it is production ready for customers on time. Escalate all QA issues (like dependencies, roadblocks, environment issues, test data, resources, etc) to the project manager aptly and provide necessary solutions, estimations whenever required.
- Responsible for coordinating testing activities for releases.
- Responsible for coordinating and maintaining test data for the application.
- Responsible for test case review and created best practices for writing test cases, how to make existing test cases reusable and modularizing test cases to optimize resource time to be more productive.
- Working with cross functional teams
- Responsible for organizing defect review meetings and ensure that the urgent and high defects are given due attention to minimize impact on the application and test execution.
- Conduct daily triage meetings with development and project management team to discuss application issues, new bugs, and bugs fixed. Additionally, this time is used as a question-answer session and to discuss the on-time delivery of the future iterations.
- Participated in the daily scrum meetings.
- Co-ordinate BAT (Business testing) activities and report progress.
- Responsible data validation using SQL queries.
- Working with legacy and admin tools for test data and test scenario set up.
- Involved in testing application which involves integration with many other customer facing systems for robust and quality output. Interacting with the external technical and testing teams on a daily basis.
- Tracking defects that escaped in the iteration to understand if additional testing is required
QA Analyst
Cisco Systems, Inc.
02.2007 - 12.2008
- Performed functional testing of front-end client-side interface.
- Assisted users in processing various transactions
- Design security hierarchy and user access controls (SOX).
- Communicate with users, analysts, developers (Offshore ), and others regarding system functions and defects
- Documented and reported various software problems, found during testing and entered then into the bug-tracking database
- Conducting Bug meetings weekly basis and sometimes daily basis depending on the severity of the bugs
- Setup and maintained a test case repository using Test Director. Responsible for coordination of bug isolation and reporting.
- Backend testing using TOAD
- Prepared QA sign off documents before UAT begins
- Created Journals , DFF’s in ERP (GL) , created the FSG’s and analyzed the GL reports as per the requirement
- Prepared readiness review documents before GO LIVE
- Performed Sanity checking in Production after GO LIVE
- Post Production support for Oracle GL included support for issues like cross validations rules, Journaling, Quarterly GL Close, Maintaining/Update the Chart of Account
- Cisco, (NASDAQ: CSCO), is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Today, networks are an essential part of business, education, government and home communications, and Cisco’s Internet Protocol-based (IP) networking solutions are the foundation of these networks. TaxPro Tax Account Analysis- Calculate Tax Provision to be booked monthly by worldwide entities and Tax payable account roll-forward analysis. This was an external application accessed by vendor partners from anywhere. The tax payment and refund information were pulled from GL, AP and AR modules. The Descriptive Flex field (DFF) was implemented in all Oracle Modules for this solution.
Education
Bachelor of Science -
Osmania University
Candia, NHSkills
Operating Systems: UNIX, WINDOWS 95/98/NT, MAC , MS-DOS, Windows2000, Windows XP, Windows 10
API Testing Tool: Soap UI ( SOAP/REST API) Postman
Defect tracking tool: PVCS, Scopus, Clear DDTS Clear Quest, Test Director 70, HP Quality Center 92, RTC ( Rational Team Concert), Jira
Version Control Tool: Rational Clear Case, Share Point, Confluence
Testing Tools: Testing Anywhere, Cypress
Mobile/Web testing Tools: Android Studio/ Xcode (164)
Oracle Apps: Oracle R12
CRM Apps: Relate, MDM
OMS systems: Demandware, Sterling, Slingshot
Other tools: Splunk , Perfecto, OBIEE 11g (Reports), Sterling OMS 90, 93, Relate 65,MDM ( Infosphere) 9018/13, SQL Server 2008, iStore, POS ( MACROS X-Center, X-Store, Bomgar), Kibana, Proxyman, Echo, Dynatrace
Timeline
Mobile QA Engineer
Kroger Health and Wellness
06.2024 - Current
Mobile QA Engineer
Peet’s Coffee
06.2023 - 06.2024
Sr QA Engineer
Trip Actions/Navan
05.2021 - 05.2023
Mobile QA Engineer
Bank of the West
12.2019 - 04.2021
Mobile QA Engineer- Release Co-Ordinator
Bank of America
05.2018 - 11.2019
SIT Coordinator
Wells Fargo
03.2017 - 04.2018
Senior/Lead QA Engineer
Bare Escentuals Beauty, Inc.
01.2011 - 12.2016
Sr QA Analyst
Wells Fargo & Co.
12.2008 - 12.2010
QA Analyst
Cisco Systems, Inc.
02.2007 - 12.2008
Bachelor of Science -
Osmania University