Thorough knowledge of cleaning techniques and products
Time management and task prioritization
Attention to detail and organization
Respect for client privacy and property
Ability to work independently or as part of a team
Familiarity with eco-friendly cleaning methods
Basic home knowledge of water valves, breakers and Basic home care
Bookkeeper
Pat Inc.
04.2006 - 12.2019
Company Overview: Bookkeeper for Pat Inc, TMSP, 6824LP
Processed payroll weekly, electronic deposit
Renewed all insurance policy
Managed and kept the books for three companies
Bookkeeper for Pat Inc, TMSP, 6824LP
Team Lead
Cash America Corp
06.2004 - 03.2006
Company Overview: Team Lead/Pay Day Loans
Monitored the daily activities of call center
Assisted collectors with escalated calls
Trained collectors, dialer and skip tracing
Handled complaints from both staff and customers
Team Lead/Pay Day Loans
Mortgage Loan Counselor
Countywide Home Loans
02.2003 - 09.2004
Company Overview: Loss Mitigation/Collector
Loan Counselor
Incoming / outgoing calls
Forbearance agreement
Loss Mitigation/Collector
Mortgage Loan Counselor
First Horizon Home Loans
06.1999 - 12.2002
Company Overview: Customer Service
Incoming / outgoing calls
Took payments for customers loans
Advised customer of payment increase due to escrow account on loan
Customer Service
Education
Associate Degree -
TJC Tulsa Junior College
High School Graduate -
Broken Arrow, Okla High School
References
References available upon request.
Cover Letter
Dear: Sir/Mama, I am interested in the position of Administrative Assistant that was posted on Craigslist. I meet all requirements that were requested. I have worked as an Office Manager for over 7 years and my previous job was preparing paperwork for TXDMV. I have included my resume for your review, thank you for your consideration and I hope to be working with you in the future. Please contact me at 817-696-7293 or austinrstanley@gmail.com should you require any additional information., Sincerely,, Julie K. Wilkins