Julie La Beau

As a rehire (I previously worked here from 08/2002 - 12/2008), I established myself as a valuable asset, both for my technical skills and for my ability to connect and build strong and lasting relationships with clients, patients and coworker

• Maintained accurate patient records, including detailed patient histories, treatments and medications
• Procured samples and performed appropriate diagnostics, such as bloodwork, urinalysis, fecal flotations and smears, ear and skin cytologies, and radiographs needed to diagnose and treat
• Assisted with urgent and emergent care of animals, including basic life support and wound care
• Educated and counseled clients on preventative, maintenance and palliative care, dietary needs and successfully worked with many patients with severe behavioral issues
• Maintained an organized, clean, safe environment for patients, clients, and employees, including proper sanitation and disinfection of equipment

• Greeted clients and established a friendly, caring, trusting and knowledgeable relationship with both clients and patients
• Managed a multi-line phone system and efficiently organized scheduling for a multi-doctor practice
• Developed and implemented protocols for handling client inquiries, resulting in faster response times and improved customer satisfaction
• Processed money transactions and daily bank deposits with accuracy

• Utilized technical skills such as IV catheter placement for medical treatment accessibility
• Routinely collected blood samples via jugular, cephalic & saphenous veins, and urine samples via cystocentesis and fecal samples via direct swabs and rectal exam
• Determined correct patient placing and x-ray machine settings for radiographs to lessen radioactive exposure to both patient and technicians, and to expedite process and ensure accuracy; manually processed and developed radiograph film
• Administered and monitored anesthesia and assisted in routine and emergency surgical procedures

• Triaged patient care for emergency practice
• Handled mulit-line phone system and schedules for 10+Specialty Doctor proactice, as well as after-hours Emergency Care
• Presented and explained extensive itemized estimates for surgical, emergency, and critical care patient treatment
• Assisted clients with procuring financial assistance for their pets' care
• Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients
• Developed and effective and efficient Lost & Found department for the hospital, to ensure nothing valuable - monetarily or sentimentally - was lost during often emotional and stressful times
• Created compassionate and discreet system for the notification and return of patients' cremated remains

• Obtained accurate and detailed patient histories
• Safely and gently administered various opthalmic testing (Schirmer Tear Test, Tonometry, Fluorescein Stain Test), specific for 3-doctor Opthalmology practice
• Observed and learned about many new techniques and assisted in procedures such as Cataract Removals, enucleations and retinal detachments and lens luxations
• Use Opthalmology-specific software for scheduling multi-doctor practice

• Mentored junior veterinary technicians on best practices within the clinic environment while fostering teamwork among staff members.
• Performed skilled nursing care tasks such as wound dressings changes or IV catheter placements under veterinarian supervision.
• Enhanced patient care by implementing efficient workflow processes and maintaining a clean, organized work environment.
• Educated pet owners on preventative care measures such as vaccinations, dental care, nutrition management, parasite control strategies to improve pet health outcomes.
• Assisted veterinarians with surgical procedures, ensuring accurate preparation of instruments, medication administration, and post-operative care.

• Restrained animals to protect both patients and clients and all veterinary staff from potential harm.
• Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
• Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
• Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.