Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Julie Lewis

Clemmons,NC

Summary

Driven Racquet Sports Manager with a proven track record at Old Town Club, adept in event management and staff training. Excelled in enhancing athlete wellness, boosting event ticket sales through innovative marketing, and elevating fan experiences. Demonstrated exceptional attention to detail and creative vision, significantly improving operational efficiency and customer satisfaction.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Racquet Sports Manager

Old Town Club
06.2012 - Current
  • Championed athlete wellness initiatives such as mental health support services.
  • Negotiated contracts with vendors, securing favorable terms and cost savings for the organization.
  • Enhanced fan experience at games through creative promotions and in-game entertainment options.
  • Maintained a safe and functional facility by scheduling regular maintenance and repairs as needed.
  • Developed successful marketing campaigns to promote events and increase ticket sales.
  • Trained and supervised staff to consistently meet performance goals and customer service standards.
  • Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Customer Relations Specialist

Suzanna Michael, Inc.
08.1994 - 07.2011
  • Improved customer satisfaction by addressing concerns promptly and providing effective solutions.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Answered product and service questions, suggesting other offerings to attract potential customers.

Education

Bachelor of Science - Clothing And Textiles Studies

East Carolina University
Greenville, NC

Skills

  • Event Management
  • Creative vision
  • Athletic program development
  • Staff Training
  • Coordination of facilities
  • Scheduling Coordination
  • Coach orientation
  • Attention to Detail

Affiliations

  • United States Professional Tennis Association
  • Professional Tennis Registry
  • United States Tennis Association

Certification

USPTA Elite Tennis Professional

PTR Professional

PTR 10 & U Certification

PTR 11 - 13 Certification

PPTR Platform Tennis Professional

PPR Pickleball Professional

Timeline

Racquet Sports Manager

Old Town Club
06.2012 - Current

Customer Relations Specialist

Suzanna Michael, Inc.
08.1994 - 07.2011

Bachelor of Science - Clothing And Textiles Studies

East Carolina University

Similar Profiles

CREATE PROFILE
Julie Lewis