Julie Lindley
Salt Lake City,UT
Summary
Hardworking Train Conductor offering 1+ years of related experience and strong desire to make positive impact on business operations through skilled service and knowledgeable leadership. Talented communicator, organizer and problem-solver. Desiring fast-paced position at AMTRAK. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Trainman/Conductor
Union Pacific Railroad Co
08.2022 - Current
- Performed air brake and electrical connection coupling.
- Communicated with train dispatchers to obtain and adjust directions.
- Prepared forms, required reports, switch lists and train orders daily.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Inspected train in motion and stationary to determine proper functionality.
- Communicated through various methods to conduct train movement.
- Negotiated and directed train and rail cars movement.
- Performed daily inspections on switches.
- Signaled to engineers regarding train stopping, starting, directional switches or emergencies.
- Conferred with engineers regarding train routes, timetables and cargoes and discussed alternative routes in response to rail defects or obstructions.
Licensed Sub Producer
AllState
08.2018 - 06.2022
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Followed up promptly with interested clients to close sales.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Met with prospective clients to discuss insurance needs and provide solutions.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Developed sales strategies to increase sales of insurance policies.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
- Calculated premiums and established payment methods for sales.
- Collected premiums on or before effective date of coverage.
- Generated leads through cold-calling, networking and other outreach methods.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Finalized sales and collected necessary deposits.
- Met with customers to provide information about available products and policies.
- Monitored customer feedback and identified areas of improvement.
Mental Health Technician
Wyoming State Hospital
12.2017 - 03.2018
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Team Leader
Convergys
10.2012 - 01.2017
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Education
High School Diploma -
Portland International Community School
Portland, OR06.2004
Skills
- Microsoft PowerPoint
- Maintaining Facilities
- DOT Requirements
- Freight Transportation
- Complex Problem-Solving
- Daily Reports
- Switching Cars
- Track Switching Functions
- Motivating Performers
- Hazardous Materials
- PTC Systems
- Train Assembly
- Rail Safety
- Critical Thinking
- Uncoupling Expertise
- Locomotive Inspection
- Coupling and Uncoupling
- Rail Operations
- Work Orders
- Time Management
- Safety Meetings
- Engineer Communication
- Transportation Documentation
- Transporting Locomotives
Certification
- Certified Conductor, Union Pacific Railroad - 1 year
- Certified FRA , Union Pacific Railroad - 1 year
- Remote Control Operator License - 1 year
Timeline
Trainman/Conductor
Union Pacific Railroad Co
08.2022 - Current
Licensed Sub Producer
AllState
08.2018 - 06.2022
Mental Health Technician
Wyoming State Hospital
12.2017 - 03.2018
Team Leader
Convergys
10.2012 - 01.2017
High School Diploma -
Portland International Community School
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