Julie Loewy
Eugene,United States
Summary
I have 28 years experience working in the veterinary field but would like to try something new. I thoroughly enjoy working with people and I hope to get the opportunity to work in a customer service position. Delivering excellent customer service is a skill I have pride in.
Overview
12
12
years of professional experience
Work History
Licensed Veterinary Technician
Mohawk Veterinary Clinic
Eugene, OR
06.2019 - 05.2020
- Provided direct care to patients and assisted with procedures such as radiology, dentistry, surgery and appointments.
- Assisted veterinarian with treatment of wounds, vaccination administration and operations.
- Educated clients on animal health, preventive care and surgical procedures.
- Administered and monitored anesthesia for surgeries and operations.
- Presented information on animal health and preventive care to clients.
- Partnered with IDEXX to analyze blood samples and diagnose conditions and diseases.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Leveraged ultrasound and x-ray equipment for imaging and interpreted results.
- Assisted Veterinarians with dental, radiology and critical care procedures by holding, muzzling and sedating animals.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Supervised training of newly hired assistants to instill awareness of organizational procedures and processes.
- Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
Online Sales Manager
The Gun Works
, OR
02.2018 - 06.2019
- Oversaw day-to-day activity on website and overall performance to improve user experience, increase traffic and develop brand loyalty.
- Developed clear, concise and visually appealing virtual presentations of products and services.
- Maintained highest level of knowledge for technical and complex company products, applications and services by studying product materials and attending trainings.
- Trained and coached new team members using proven sales system and training protocols.
- Optimized website, email campaigns and social media channels for SEO and usability.
- Monitored actuals, budgets and other strategic management tools to meet sales expectations.
- Worked with multiple internal and external resources, taking ownership in achieving digital marketing and revenue goals.
Licensed Veterinary Technician
Oregon Veterinary Referral Associates
Springfield, OR
04.2008 - 06.2016
- Assisted veterinarians with treatment of wounds, vaccination administration and operations.
- Provided direct care to patients and assisted with procedures such as radiology, dentistry, surgery and appointments.
- Educated clients on animal health, preventive care and surgical procedures.
- Administered and monitored anesthesia for surgeries and operations.
- Presented information on animal health and preventive care to clients.
- Partnered with IDEXX to analyze blood samples and diagnose conditions and diseases.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Leveraged ultrasound and x-ray equipment for imaging and interpreted results.
- Assisted veterinarins with dental, radiology and critical care procedures by holding, muzzling and sedating animals.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Supervised training of newly hired assistants to instill awareness of organizational procedures and processes.
- Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Monitored inventory supplies for animal hospital, ordering new supplies for restocking.
- Walked animals outside to avoid accidents in play areas or bedding.
- Handled hospital inventory and tracking.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
- Delivered excellent service to pet owners to drive repeat business.
Education
High School Diploma -
Winston Churchill High School
Eugene, OR06.1987
Skills
Excellent customer service skills
Able to learn new tasks quickly
Adept at problem-solving
Timeline
Licensed Veterinary Technician
Mohawk Veterinary Clinic
06.2019 - 05.2020
Online Sales Manager
The Gun Works
02.2018 - 06.2019
Licensed Veterinary Technician
Oregon Veterinary Referral Associates
04.2008 - 06.2016
High School Diploma -
Winston Churchill High School
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