Julie Lounsbury
Bangor,PA
Summary
Highly motivated with a passion for helping others. Excellent organizational and communication skills and provides individualized assistance and support to students, parents and colleagues
Overview
9
9
years of professional experience
Work History
Rural Mail Carrier
United States Post Office
Bangor, PA
12.2017 - Current
- Enhanced customer satisfaction by providing timely and accurate mail delivery to rural areas.
- Reduced late deliveries by maintaining an organized and efficient route schedule.
- Ensured safe delivery of packages by following proper handling procedures and using appropriate equipment.
- Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
Technical Partner
Coordinated Health
Bethlehem, PA
04.2015 - 12.2017
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
Phlebotomy Certification - Phlebotomy
McCann School of Business And Technology
Allentown, PA06.2014
Skills
- Dependability
- Prioritization
- Scheduling flexibility
- Time management abilities
- Organizational Skills
- Analytical Skills
- Professionalism
- Multitasking
- Active Listening
- Effective Communication
- Behavior Management
- Calm and Patient Demeanor
- Computer Skills
Timeline
Rural Mail Carrier
United States Post Office
12.2017 - Current
Technical Partner
Coordinated Health
04.2015 - 12.2017
Phlebotomy Certification - Phlebotomy
McCann School of Business And Technology