Julie Lynch
St. Paul
Summary
Accomplished hospitality professional with 30 years of combined experience in fine-dining service and luxury client relations. Proven expertise delivering exceptional, personalized guest experiences in high-end restaurants while training and mentoring server teams to uphold the highest standards of service. Skilled at anticipating needs, building genuine rapport, and creating memorable dining moments. Eager to bring this depth of knowledge and passion for elevated hospitality to the Four Seasons restaurant team as a Server Assistant.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Server / Server Trainer
Fine Dining Establishments
Twin Cities, MN
- Served as a server trainer and mentor, onboarding and developing new team members on fine-dining standards, wine service, upselling techniques, and personalized guest care.
- Excelled in high-pressure, high-volume environments while maintaining composure, accuracy, and exceptional attention to detail across diverse settings—from historic steakhouses to romantic riverfront inns and scenic lodge venues.
- Built strong guest loyalty through anticipatory service, relationship-building, and handling special requests with discretion and professionalism, resulting in repeat clientele and positive feedback.
- Contributed to revenue growth by skillfully upselling premium wines, spirits, steaks, and chef’s specials in upscale atmospheres.
- Including Murray’s Steakhouse, Nicollet Island Inn, and The Outing Lodge at Pine Point (among others.)
- 20 years combined experience
Personal Shopper
Von Maur
Roseville, MN
08.2018 - 10.2020
- Provided discreet, high-touch personalized service to affluent clients, mirroring the guest-centric philosophy of luxury hospitality by anticipating preferences and exceeding expectations.
- Managed multiple client needs simultaneously with meticulous attention to detail and professionalism.
- Built long-term relationships based on trust, discretion, and exceptional communication — directly transferable to creating loyal Four Seasons guests.
- Handled high-stakes situations with poise, resolving issues proactively to ensure complete client satisfaction.
Server
Baldamar
Roseville, MN
08.2019 - 03.2020
- Delivered fine-dining service to discerning guests, consistently made great connections through attentive, anticipatory care.
- Managed high-volume shifts in fast-paced luxury environments while maintaining composure, accuracy, and flawless execution of service protocols.
- Excelled at upselling premium wines, spirits, and specials, contributing to increased table revenue and positive guest feedback.
- Collaborated closely with kitchen, management, and front-of-house teams to ensure seamless, unforgettable dining experiences.
Macy’s By Appointment Executive
Macy’s
Roseville, MN
12.2004 - 03.2015
- Delivered highly personalized, head-to-toe styling services for discerning clients across all store departments, including the Fur Salon and Fine Jewelry, creating complete looks for high-stakes business meetings, boardroom presentations, travel, funerals, leisure, and special occasions.
- Built long-term client relationships through exceptional listening, needs assessment, and anticipatory service, resulting in repeat business and referrals by consistently exceeding expectations in a luxury retail environment.
- Managed full shopping experiences from consultation to final selection and styling, demonstrating strong attention to detail, discretion, and the ability to handle sensitive or emotionally significant occasions with professionalism and empathy.
- Collaborated seamlessly with clients under time pressure while multitasking across multiple departments and product categories to deliver complete, polished ensembles that aligned perfectly with their goals and personal style.
- Excelled at consultative selling and upselling premium merchandise, enhancing the overall client experience and driving sales through tailored recommendations and genuine rapport-building.
Education
High School -
Moundsview
Arden Hills, MN01-1995
Skills
- Fine Dining Service & Wine/Spirits Knowledge
- Guest Experience & Personalized Service
- Server Training & Team Mentorship
- Upselling & Revenue Enhancement
- High-Pressure Multitasking & Problem Resolution
- Luxury Client Relations & Discretion
- Exceptional Communication & Rapport Building
- POS Systems & Table Management
Certification
- ServSafe Food Handler / Alcohol Server
- Rooftop Leadership Certificate
Professional Development
Completed intensive image management and corporate presentation training under Judith Rasband, Certified Image Master (CIM) and founder of the Conselle Institute of Image Management, Salt Lake City, UT. Focused on professional styling, visual communication, and creating polished client presentations for high-stakes environments.
Timeline
Server
Baldamar
08.2019 - 03.2020
Personal Shopper
Von Maur
08.2018 - 10.2020
Macy’s By Appointment Executive
Macy’s
12.2004 - 03.2015
Server / Server Trainer
Fine Dining Establishments
High School -
Moundsview