Julie Matthews
El Campo,TX
Summary
Dedicated professional with strong case management skills. Known for developing individualized case plans and facilitating interdepartmental collaboration to promote client success.
Overview
13
13
years of professional experience
Work History
Probation Officer
Wharton CSCD
Wharton, TX
12.2024 - Current
- Conducted regular assessments to evaluate client progress and compliance with probation terms.
- Developed individualized case plans to address specific needs and challenges of clients.
- Collaborated with law enforcement and social services to facilitate client support resources.
- Provided guidance and resources on rehabilitation programs to promote successful reintegration into the community.
- Participated in training sessions to stay updated on best practices in probation supervision and case management.
- Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
Assistant Probation Officer
Wharton CSCD
Wharton, TX
03.2020 - 12.2024
- Monitored probationer activities through regular check-ins, ensuring adherence to court-ordered conditions.
- Implemented process improvements to enhance efficiency in case documentation and reporting systems.
- Managed caseloads efficiently by prioritizing tasks according to urgency and importance.
- Served as a mentor to newly hired Assistant Probation Officers, providing guidance and support during their onboarding process.
- Maintained organized offender records and documentation in compliance with department and legal standards.
Orthodontic Assistant
El Campo Braces
El Campo, TX
04.2016 - 03.2019
- Assisted in patient preparation for orthodontic procedures, ensuring comfort and safety.
- Managed scheduling of patient appointments to optimize clinic workflow and reduce wait times.
- Educated patients on oral hygiene practices and care for orthodontic appliances effectively.
- Maintained sterilization protocols for dental instruments, adhering to health regulations consistently.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
Dental Assistant
May W Tape Pediatric Dentistry
Wharton, TX
08.2013 - 03.2016
- Assisted in preparing and organizing dental instruments for pediatric procedures.
- Educated patients on proper oral hygiene practices and post-treatment care.
- Conducted patient intake and updated medical records accurately and efficiently.
- Streamlined appointment scheduling to enhance patient flow and reduce wait times.
- Managed inventory levels of dental supplies, ensuring prompt replenishment as needed.
- Developed patient education materials to improve understanding of treatment options available.
Education
Bachelor of Science - Psychology
University of Houston - Victoria
Victoria, TX12-2024
Associate of Applied Science - Human Services
Wharton County Junior College
Wharton, TX05-2020
Skills
- Case planning
- Documentation
- Report writing
- Case management
- Data collection/gathering
- Interdepartmental collaboration
- Exceptional communicator
- Efficiency
- File reviews
- Training and mentoring
- Verbal and written communication
- Research/due diligence
- Problem solving expertise
- Progress evaluation
Timeline
Probation Officer
Wharton CSCD
12.2024 - Current
Assistant Probation Officer
Wharton CSCD
03.2020 - 12.2024
Orthodontic Assistant
El Campo Braces
04.2016 - 03.2019
Dental Assistant
May W Tape Pediatric Dentistry
08.2013 - 03.2016
Bachelor of Science - Psychology
University of Houston - Victoria
Associate of Applied Science - Human Services
Wharton County Junior College