Julie McEwan
Colorado Springs,CO
Summary
Capable Service Professional passionate about assisting customers while exceeding customer expectations. Ability to maintain both poise and a sense of humor in demanding environments. Strong history of exceptional interpersonal skills in public serving establishments.
Overview
27
27
years of professional experience
Work History
Crew Member
Trader Joe's
09.1996 - Current
- Aptitude for representing the brand and culture of Trader Joe's through genuine customer service. Consistently building long-term relationships with neighborhood clientele.
- Ability to constantly maintain stock levels in a fast paced environment. Proficient in creating and executing both exciting and enticing displays and end caps. Regularly creating new merchandising. schematics and ordering that help promote store sales
- Aid in the fulfillment of team responsibilities in the Produce Department. Assist in maintaining a clean and inviting produce section, that adheres to current food safety guidelines and store standards. Ensure that all products are priced and rotated properly.
- Competent in sharing and communicating product knowledge for Crew Members by organizing both fun and informative store tastings that promote both new and classic products.
- Provide customers with recommendations and wine pairings in our Wine Shop. Familiar with cocktail recipes and beer varieties.
Bartender
1350 Distilling
07.2021 - 12.2021
- Worked closely with Bar Manager in maintaining a professional bar area that served drinks efficiently.
- Opened, closed and operated the distillery's POS system.
- Represented the integrity of the distillery with an optimistic, positive attitude that cultivated genuine customer relationships.
- Educated customers on drink options, making personalized recommendations based on preferences and the distillery's military theme.
- Depicted the quality of the distillery through the preparation of specific high-quality cocktails.
- Kept the Sunday morning self-serve Bloody Mary Bar safe, clean and well stocked.
Docent
McAllister House Museum
01.2019 - 01.2020
- Enhanced the visitor experience by providing upbeat, informative and personalized tours of the historic house.
- Interpreted The McAllister's involvement with the founding of Colorado Springs.
- Assisted in the function of the museum's school program. Connected and engaged grade school students through presentations about Victorian life.
Education
BA Theatre/Costume Design -
California Institute of The Arts
Skills
- Strong communication and interpersonal skills
- Positive and resilient
- Flexible, self-directed and team-oriented
- Proficient at prioritizing time management in a fast paced environment
- Training and development
- Ordering/receiving deliveries
- Knowledge and sales of alcoholic beverages
- Daily cash accounting/POS systems
- TIPS and Food Handler Certified
References
- Harold Medina, Trader Joe's/Mate, (719) 242-6130
- Jake Weien, 1350 Distilling/Owner, (928) 699-4545
- Eric Metzger, McAllister House Museum/Museum Director, (720) 447-8600
Timeline
Bartender
1350 Distilling
07.2021 - 12.2021
Docent
McAllister House Museum
01.2019 - 01.2020
Crew Member
Trader Joe's
09.1996 - Current
BA Theatre/Costume Design -
California Institute of The Arts