Julie Meister
Toledo,OH
Summary
Dynamic leader with extensive experience managing diverse teams and optimizing operations in high-pressure environments. Proven track record in enhancing customer relationships, ensuring compliance, and driving productivity. Committed to fostering community engagement and achieving organizational objectives through effective resource management.
Overview
17
17
years of professional experience
Work History
Multi-Unit Manager
H&R Block
Toledo, Ohio
08.2020 - Current
- Oversaw multiple tax office operations during peak filing seasons.
- Managed scheduling and staffing to optimize office coverage and efficiency.
- Trained and developed staff on tax preparation procedures and customer service.
- Ensured compliance with IRS regulations and company policies for all offices.
- Conducted performance evaluations and provided feedback to improve team performance.
Area Census Office Manager
US Census Bureau, Department of Commerce
Toledo, OH
06.2019 - 10.2020
- As Area Census Office manager, I manage the staff and resources to carry out office and field procedures; direct and control all operational functions, resources, personnel; and implement a team-based environment to lead a temporary staff of office and field employees through multiple levels on accomplishing production goals and quality standards of enumerating all of the residences in the 2010 Census area of operation.
- Managed 1900 employees, overseeing recruitment, training, and performance to meet Census operational needs.
- I also analyze analytical and anecdotal information to develop systems for an efficient office operation supporting field activities.
- Analyzed office production operations to identify bottlenecks, streamlining processes to enhance overall operational efficiency.
- Established relationships with local community organizations and governments, enhancing Census visibility through targeted marketing and media engagement.
- These tasks all had to be done during the Covid outbreak.
Resident Director
AVI Foodsystems, Inc
Toledo, OH
11.2015 - 05.2019
- Held P&L responsibility, ensuring financial performance aligned with organizational goals.
- Managed marketing, menu planning, and ordering processes to enhance customer satisfaction.
- Built strong relationships with clients to ensure satisfaction and trust.
- Oversaw food production, planning, sales, catering, and management of all employees.
Area Manager
Church's Chicken
11.2011 - 11.2015
- Directed and coordinated food preparation/service operations, oversaw financial performance, ensured compliance with food quality and safety standards, and maintained facility cleanliness.
- Controlled costs and optimized operations to drive revenue growth and profitability across all restaurants.
- Executed all policies, procedures, programs, and systems while promoting ethical business practices and complying with all federal, state, and local laws for each restaurant in the market.
- Also coordinate activities involving record-keeping, collections and payables, purchasing, talent acquisition, and staff management.
- Developed local marketing initiatives and facilitated system marketing plans to enhance brand visibility.
Director of Area Operations
Wendy's HBE
11.2010 - 07.2011
- Directed daily operations of area to meet profit, sales, customer satisfaction, marketing, and human resource development objectives.
- Achieved objectives while adhering to company guidelines and maintaining ethical business practices.
- Oversaw daily restaurant operations to ensure service quality and efficiency.
- Trained and mentored staff in customer service best practices and operational procedures.
- Implemented inventory management processes to optimize stock levels and reduce waste.
Local Census Office Manager
US Department of Commerce - Census Bureau
03.2009 - 11.2010
- I was promoted to Local Census Office Manager from Manager of Field Operations in March of 2009.
- Supervised a team of 1900 employees across various departments.
- Managed staff and resources to execute office and field procedures, directing operational functions and personnel to ensure seamless execution.
- Established relationships with local community-based and volunteer organizations and government entities, building strong support for the Census and effectively marketing the Census message to local media outlets through interviews.
- In this position I analyze office production operations and seek to eliminate bottlenecks and impediment to efficiency.
- Analyzed analytical and anecdotal information to develop systems that enhanced office operations and supported field activities.
Education
Some College (No Degree) -
Owens Community College
Perrysburg, OHSkills
- Tax regulations compliance
- P&L management
- Operational management
- Resource allocation
- Staff training
- Performance evaluation
- Client relationship management
Timeline
Multi-Unit Manager
H&R Block
08.2020 - Current
Area Census Office Manager
US Census Bureau, Department of Commerce
06.2019 - 10.2020
Resident Director
AVI Foodsystems, Inc
11.2015 - 05.2019
Area Manager
Church's Chicken
11.2011 - 11.2015
Director of Area Operations
Wendy's HBE
11.2010 - 07.2011
Local Census Office Manager
US Department of Commerce - Census Bureau
03.2009 - 11.2010
Some College (No Degree) -
Owens Community College