Julie Mendola
33286 Layla Court Avon Lake,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Executive Team Leader GM and Food Sales
Target
08.2023 - Current
- Oversaw daily operations, ensuring adherence to regulatory requirements, organizational policies, and industry standards.
- Enhanced customer satisfaction with exceptional service delivery and timely issue resolution.
- Led cross-functional teams for streamlined communication and efficient project execution.
- Recruited and hired talented individuals bringing depth and experience to organization.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Fostered a positive work environment by promoting collaboration, open communication, and mutual respect among team members.
- Established performance metrics for continuous improvement initiatives across various departments within the organization.
Executive Team Leader Remodel
Target
01.2023 - 07.2023
- Led cross-functional teams for streamlined communication and efficient project execution.
- Delivered high-quality results by setting clear expectations, providing resources, and closely monitoring progress.
- Ensured compliance with all building codes, regulations, permits, inspections throughout the remodeling process.
- Collaborated with team members to ensure efficient completion of remodeling tasks.
- Successfully managed simultaneous remodeling tasks without sacrificing quality or professionalism.
Executive Team Leader - Guest Experience
Target
08.2018 - 05.2021
- Established a culture of accountability among team members, empowering them to take ownership over their individual contributions while also fostering collaboration toward shared objectives..
- Enhanced guest satisfaction by implementing effective strategies to address customer feedback and concerns.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor Of Business Administration - Business Administration
Kent State University
Kent, OH05.2018
Skills
- Relationship building and management
- Goals and performance
- Business development and planning
- Operations Management
- Team Development
- Staff Management
- Team Player
- Team Leadership
- Training and Development
- Project Management
Timeline
Executive Team Leader GM and Food Sales
Target
08.2023 - Current
Executive Team Leader Remodel
Target
01.2023 - 07.2023
Executive Team Leader - Guest Experience
Target
08.2018 - 05.2021
Bachelor Of Business Administration - Business Administration
Kent State University