Julie Moreno
Wichita,KS
Summary
Experienced with providing high-quality customer support across various channels. Utilize strong problem-solving skills to address and resolve customer inquiries efficiently. Track record of excellent communication and maintaining positive customer relationships.
Overview
24
24
years of professional experience
Work History
Customer Support Specialist
Auto Acceptance Ins.
wichita, KS
04.2002 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Implemented process improvement to enhance overall customer satisfaction rates.
- Managed a high volume of inbound calls, while maintaining excellent call quality standards, and adhering to established procedures.
Education
High School Diploma -
North High School
Wichita Ks05-2002
Skills
- Client support
- Effective coordination
- Clerical support
- Effective verbal communication
- Insurance verification
Languages
Spanish
Full Professional
Timeline
Customer Support Specialist
Auto Acceptance Ins.
04.2002 - Current
High School Diploma -
North High School