Julie Navarro
Palermo,CA
Summary
At La Flor De Michoacan Paleteria Y Neveria, I excelled in customer engagement and inventory management, ensuring high-quality interactions and efficient supply maintenance. Known for patience, empathy, and teamwork, I significantly contributed to a positive work environment and customer satisfaction, training new hires and resolving complaints with professionalism. Achieved commendable feedback for service excellence and operational smoothness.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ice Cream Server
La Flor De Michoacan Paleteria Y Neveria
04.2022 - Current
- Ensured high-quality customer interactions and consistently positive experiences.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Collaborated with team members to maintain smooth operations during high-volume periods.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Trained new hires on company procedures and best practices, ensuring seamless integration into the team.
- Received consistently positive feedback from customers on quality of service provided, contributing to repeat business and loyalty.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Conducted daily opening and closing procedures, ensuring readiness for business.
- Resolved customer complaints with empathy and professionalism, restoring satisfaction.
- Assisted with merchandising efforts by stocking shelves and arranging displays for optimal visual appeal.
Education
High School Diploma -
Prospect High School
Oroville, CA06.2023
Skills
- Teamwork
- Customer engagement
- Customer service
- Patience and empathy
- Cleaning and organization
- Inventory
- Food Preparation Efficiency
Certification
Food Handlers Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Ice Cream Server
La Flor De Michoacan Paleteria Y Neveria
04.2022 - Current
High School Diploma -
Prospect High School
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