Julie Nieuwsma
Rugby,ND
Summary
Dynamic and results-driven professional with extensive experience in customer service. Proven ability to build relationships and enhance customer satisfaction through effective communication and problem-solving skills. Skilled in cash handling and inventory management, consistently optimizing operations to drive sales and improve efficiency. Reliable team player dedicated to achieving excellence.
Overview
28
28
years of professional experience
Work History
Sales Associate
Dollar General
11.2025 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained store cleanliness and organization to promote a welcoming environment.
- Restocked shelves promptly, optimizing product availability for customers.
- Built relationships with customers to encourage repeat business.
Cashier
On The Run
04.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained clean and organized checkout area to promote safety and efficiency.
- Handled cash management tasks, including balancing registers at shift end.
- Greeted customers entering store and responded promptly to customer needs.
911 Dispatcher Correctional Officer
Bottineau County
03.2025 - 07.2025
- Ensured accurate information delivery to first responders during emergency calls.
- Maintained comprehensive logs of communications for each received call.
Correctional Officer
Heart Of America Correctional & Treatment Center
11.2024 - 02.2025
- Ensured facility safety by monitoring inmate activities for compliance.
- Conducted comprehensive security checks, enhancing overall facility safety.
Manager
Subway
09.2023 - 01.2025
- Ensured compliance with health and safety standards, enhancing operational safety.
- Trained team members in food preparation and customer service protocols.
- Reduced waste through streamlined inventory management and optimized supply usage.
- Increased customer engagement and sales revenue with effective promotional strategies.
- Managed staffing and scheduling to maintain service levels during peak hours.
- Conducted quality control checks, ensuring product consistency and freshness.
School Custodian
Rugby Public Schools
10.2021 - 05.2024
- Ensured safe environments for students by maintaining cleanliness in facilities.
- Enhanced efficiency by operating industrial cleaning equipment for daily tasks.
- Promoted health by disinfecting classrooms, restrooms, and common areas regularly.
Housekeeper
Heart of America Medical Center
06.2014 - 10.2021
- Ensured high-quality cleaning standards through effective supervision of staff.
- Optimized resource use by developing efficient cleaning schedules and time management.
- Trained new hires on safety practices and proper equipment utilization techniques.
- Conducted thorough inspections to identify and address facility improvement areas.
- Maintained guest room cleanliness by restocking items and performing essential cleaning tasks.
- Ensured sanitary conditions by disinfecting and mopping all bathroom facilities.
Care Giver
Anne Carlson Center
09.2011 - 12.2011
- Enhanced client comfort and safety through daily living activity assistance.
- Tracked health conditions and reported changes to healthcare professionals promptly.
- Assisted clients with dressing, grooming, meal prep, and medication reminders.
Maintenance Custodian
University of North Dakota
08.2010 - 10.2011
- Identified maintenance needs through routine facility inspections, reporting issues promptly.
- Maintained cleanliness and safety standards across facility, ensuring compliance with regulations.
- Scheduled deep cleaning tasks during off-peak hours to minimize disruptions.
Supervisor
Pretzelmaker
06.1998 - 09.2011
- Ensured compliance with company standards by supervising daily operations effectively.
- Enhanced team skills through training on product preparation and customer service techniques.
- Streamlined workflow efficiency by implementing process improvements to reduce downtime.
- Optimized stock levels through effective inventory control, minimizing waste significantly.
Education
High School Diploma -
Red River High School
Grand Forks, ND05-2002
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Relationship building
- Cash handling
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Upselling
Timeline
Sales Associate
Dollar General
11.2025 - Current
Cashier
On The Run
04.2025 - Current
911 Dispatcher Correctional Officer
Bottineau County
03.2025 - 07.2025
Correctional Officer
Heart Of America Correctional & Treatment Center
11.2024 - 02.2025
Manager
Subway
09.2023 - 01.2025
School Custodian
Rugby Public Schools
10.2021 - 05.2024
Housekeeper
Heart of America Medical Center
06.2014 - 10.2021
Care Giver
Anne Carlson Center
09.2011 - 12.2011
Maintenance Custodian
University of North Dakota
08.2010 - 10.2011
Supervisor
Pretzelmaker
06.1998 - 09.2011
High School Diploma -
Red River High School