JULIE ORTEGA
Decatur,IL
Summary
Reliable Patient Registrar experienced in delivering exceptional customer service and building strong relationships. Achieved efficient patient flow through attention to detail, confidentiality, and effective communication. Focused on understanding individual patient needs and leveraging administrative expertise to enhance healthcare office operations.
Overview
3
3
years of professional experience
16
16
years of post-secondary education
Work History
Patient Registrar
HSHS St. Mary's Hospital
Decatur, USA
12.2019 - 06.2022
- Conducted patient intakes, compiling case histories, insurance information, and mandated forms to facilitate registration process.
- Collected insurance and financial information from patients in their rooms to ensure accurate and timely registrations.
- Assisted patients and providers in addressing non-participating and out-of-network insurance issues to streamline registration.
- Interpreted physician's orders accurately to input correct testing information and verify admissions criteria.
Machine Operator Assembler
Caterpillar
Decatur, USA
03.2019 - 10.2019
- Followed technical documentation, including tooling instructions and product specifications to determine and implement operational sequences.
Education
Associate of Arts - Arts of Psychology
Argosy University
Orange, CA 01.2015 - 05.2016
Associate of Arts - Allied Health
Richland Community College
Decatur, IL 01.1987 - 05.1999
Associate of Science - Respiratory Therapy
Parkland College
Champaign, IL 02.1988 - 04.1990
High School Diploma -
Mt. Zion High School
Decatur, ILSkills
- Exceeding Expectations
- Strong Communication and Interpersonal Skills
- Great attention to detail
- Dependable
- Versatile
Personal Reeferences
- Stacy Wiskunis
- (217) 519-3977
- Viewing Real-estate
- 2015
Lindsay Cole
(217)853-4308
RN at DMH ENDO
6 Years
Timeline
Patient Registrar
HSHS St. Mary's Hospital
12.2019 - 06.2022
Machine Operator Assembler
Caterpillar
03.2019 - 10.2019
Associate of Arts - Arts of Psychology
Argosy University
01.2015 - 05.2016
Associate of Science - Respiratory Therapy
Parkland College
02.1988 - 04.1990
Associate of Arts - Allied Health
Richland Community College
01.1987 - 05.1999
High School Diploma -
Mt. Zion High School