Julie Parrish
Clayton,NC
Summary
Accomplished Senior Vice President at State Employees' Credit Union, adept in team leadership and process improvement. Excelled in enhancing productivity by coaching and fostering a culture of accountability. Proven track record in relationship building and strategic decision-making, significantly boosting member service standards.
Overview
20
20
years of professional experience
Work History
Senior Vice President
State Employees' Credit Union
02.2021 - Current
- Hire and manage employees to maximize productivity while training staff on best practices and protocols.
- Deliver exceptional member service by implementing best practices and fostering culture of accountability within organization.
- Supervise and administer branch office in accordance with policies an guidelines established by Board of Directors.
- Communication liaison between executive team/regional vice presidents and vice presidents in district.
- Monitor all branch activities to determine level of service being generated in all areas of operation.
- Assure all branches are being maintained in satisfactory manner
- Responsible for all duties that are assigned to vice president/city officers. (see below)
Vice President/City Officer
State Employees Credit Union
08.2020 - 02.2021
- Worked with general contractor to open new branch facility
- Hired new staff for branch before opening
- Collaborated with internal departments and external vendors to upfit new branch.
- Expanded range of services to all members by implementing effective cross-selling programs and by operating in courteous, efficient and orderly manner.
- Pursued program of self-development through professional and civic organizations.
- Instituted and maintained continuing training program for all personnel.
- Directed, delegated and assigned duties to be performed by each employee in branch.
- Assured all assigned tasks were performed efficiently, accurately and on schedule.
- Acted as chief lending officer in branch, responsible for seeing lending policies, documentation, controls and collections were carried out according to policy.
- Performed all tasks required of all branch employees.
- Maintained physical facility and equipment of branch office.
- Completed annual continuing education for all designations- Accredited Financial Counselor, personal lines insurance and life insurance
Vice President/City Officer
State Employees Credit Union
07.2006 - 08.2020
- Expanded range of services to all members by implementing effective cross-selling programs and by operating in courteous, efficient and orderly manner.
- Pursued program of self-development through professional and civic organizations.
- Instituted and maintained continuing training program for all personnel.
Directed, delegated and assigned duties to be performed by each employee in branch. - Assured all assigned tasks were performed efficiently, accurately and on schedule.
- Acted as chief lending officer for consumer and mortgage lending in branch, responsible for seeing lending policies, documentation, controls and collections were carried out according to policy.
- Performed all tasks required of all branch employees.
- Maintained physical facility and equipment of branch office.
- Completed annual continuing education for all designations- Accredited Financial Counselor, personal lines insurance and life insurance
- Grew branch loan/deposit base significantly.
- Acquired interactive, productive member advisory board made up of 12 SECU members.
- Adjusted branch to operate effectively with COVID protocol
Senior Operations Auditor
State Employees' Credit Union
06.2004 - 06.2006
- Lead co-workers and team members by providing audit guidance, training peer-to-peer and ensuring audit objectives were met.
- Served as team lead on audit projects.
- Actively engaged in Credit Union policy/procedure discussions/focus groups.
- Facilitated auditor training efforts and monthly responsibilities
- Actively involved with audit management team in audit plan development.
- Developed and reviewed department follow-up guideline efforts to monitor remediation activity.
- Organized and scheduled monthly branch audit schedule.
- Demonstrated ability to communicate effectively with Senior Management and utilized resources to promote change in organization.
- Effectively lead and facilitated Operational and MSS audits.
- Provided mentorship and training for new auditors.
- Identified and reported control and governance gaps in processes or systems.
- Reported all audit findings in concise and timely manner to management and Audit Committee.
Education
Bachelor of Science - Education
University of Central Missouri
Warrensburg, MO12.1996
Skills
- Team Leadership
- Relationship Building
- Decision-Making
- Critical Thinking
- Coaching and Mentoring
- Staff Development
- Performance monitoring
- Corporate Communications
- Public Speaking
- Policies and Procedures
- Management Team Leadership
- Process Improvement
Additional Information
- REALTOR (active)
- notary public (active)
Timeline
Senior Vice President
State Employees' Credit Union
02.2021 - Current
Vice President/City Officer
State Employees Credit Union
08.2020 - 02.2021
Vice President/City Officer
State Employees Credit Union
07.2006 - 08.2020
Senior Operations Auditor
State Employees' Credit Union
06.2004 - 06.2006
Bachelor of Science - Education
University of Central Missouri