Customer-focused professional skilled in managing transactions and enhancing shopping experiences. Proven ability to maintain organized inventory, monitor cash flow, and lead teams in achieving service excellence, contributing to a positive and efficient retail environment.
Overview
25
25
years of professional experience
Work History
Team Member
Advanced Auto Parts
Burnsville
05.2026 - Current
Guided customers in product selection and addressed inquiries, contributing to positive shopping experiences.
Operated cash register, ensuring accurate processing of customer transactions.
Organized inventory and shelf stock for streamlined access and enhanced operational efficiency.
Monitored inventory levels to ensure stock alignment with customer demand.
Performed opening and closing duties, including display setup and sales floor cleaning.
Answered telephones, directing calls and taking messages promptly.
Built strong relationships with peers and management to foster teamwork.
Sought opportunities to exceed job expectations through proactive engagement.
Assistant Store Manager
Dollar General
Burnsville
09.2025 - 05.2026
Stock shelves, and mark prices on shelves.
Monitored checkout stations for adequate cash levels and staffing.
Ticket, arrange and display merchandise to promote sales.
Open and close cash registers, performing tasks such as counting money, coupons, balancing cash drawers, and making deposits.
Check in vendors.
Trained and supervised team members on customer service standards
Shift Leader
Hardee's
Burnsville
05.2025 - 08.2025
Took food and drink orders, processed payments, and ensured customer satisfaction.
Assist with preparing and serving food and beverages.
Take and prepare to-go orders.
Cleaned, stocked, and restocked workstations and display cases to ensure efficient operations.
Executed cleaning tasks to uphold hygiene standards in food preparation areas, cooking surfaces, and utensils.
Maintain sanitation, health, and safety standards in work areas.
Performed cash register counting for accurate financial reporting and prepared deposits.
3rd Key Holder
GO Grocery
Burnsville
04.2025 - 05.2025
Led team of employees by coordinating daily tasks and optimizing operational efficiency
Streamlined daily operations to promote smooth workflow and enhance overall productivity
Facilitated customer satisfaction by addressing inquiries and resolving issues promptly
Implemented corrective actions to maintain health and safety compliance
Counted safe and tills for accuracy
Shift Leader
Hardee's
Burnsville
11.2024 - 04.2025
Maintain sanitation, health, and safety standards in work areas.
Cleaned workstations, food preparation areas, cooking surfaces, and utensils to uphold sanitation standards.
Take food and drink orders and receive payment from customers.
Take and prepare to-go orders.
Assist with preparing and serving food and beverages.
Clean, stock, and restock workstations and display cases.
Counted cash drawers and prepared deposits to ensure accurate financial reporting.
Cashier
Price's Creek General Store
Burnsville
05.2022 - 11.2024
Operated checkout stations to process transactions efficiently.
Prepared sales slips for customer transactions to ensure accurate processing.
Monitor checkout stations to ensure that they have adequate cash available.
Described merchandise and explained use, operation, and care to enhance customer understanding.
Arranged and displayed merchandise strategically to maximize sales visibility.
Stock shelves, and mark prices on items.
Waitress
Hwy 55
Burnsville
08.2024 - 09.2024
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Delivered food from the kitchen food to customers.
Built strong rapport with customers, enhancing their overall dining experience.
Processed customer payments quickly and accurately.
Scrub counters, tables, and other equipment, and clean fountain equipment.
Stock service areas with essential supplies to maintain efficient operations.
Adhered to safety and sanitation standards.
Shift Leader
Hardee's
Burnsville
10.2021 - 03.2022
Cleaned food preparation areas, cooking surfaces, and utensils to uphold hygiene and safety standards. food preparation areas, cooking surfaces, and utensils.
Maintained sanitation, health, and safety standards across work areas to support overall customer safety.
Take food and drink orders and receive payment from customers.
Clean, stock, and restock workstations and display cases.
Take and prepare to-go orders.
Assist with preparing and serving food and beverages.
Counted and organized cash drawers, ensuring accuracy and readiness for deposits. tills and prepared deposits.
RC Material Handler
Baxter Healthcare Corporation
Marion
08.2003 - 10.2021
RC Material Handler; drove a forklift and used a computer to load cargo trailers, worked under a productivity index.
Amplas Operator; worked production to achieve PI for the department. Kept machines in materials needed to run. Used computers to record quality management on software application at specific times.
Recorded quality management data using specific computer applications while ensuring machine was supplied with necessary parts and materials.
Received and transported materials using forklift to ensure departments maintained production. Assisted in maintaining a clean workspace and supported coworkers with their tasks.
Coordinated material supply for department functions and developed building technique instructions for future handlers. Entered production data using specific computer applications. Drove a forklift.
Ensured line had necessary materials to operate and led coworkers in maintaining production flow. Conducted machinery repairs as needed and used specific computer application to record quality data. Communicated with supervisor and other handlers to support production goals.
Ensured timely filling of iv bags to support overall production goals. filled iv bags to help with line production, helped to maintain quality control, helped to keep other employees in materials needed to perform job duties.
Pouched iv bags to meet quality standards. over pouched iv bags to help maintain production, performed quality control tasks
Cashier
Ingles Markets
Burnsville
06.2001 - 07.2003
Restocked shelves to maintain product availability for customers.
Opened and closed cash registers, counted money, separated coupons and vouchers, balanced cash drawer.
Processed customer transactions efficiently and accurately.
Maintained clean and organized checkout areas throughout shifts.
Assisted customers with product inquiries and recommendations.