Summary
Overview
Work History
Education
Skills
Select Awards
Timeline
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Julie Pond

Linkedin.com/in/juliepond

Summary

Proven superstar closer driven to achieve record-setting account acquisition & retention with accounts $1B+. Results-oriented & energetic executive with expertise in professional services, territory management and complex enterprise sales. Expert sales & operations knowledge, financial acumen, new business development & world-class customer service development and delivery. Inspiring speaker & team leader with a collaborative leadership style that catalyzes client and team performance.

Overview

26
26
years of professional experience

Work History

Sr. Enterprise Sales Director

Pragmatic Institute
08.2020 - Current
  • Demonstrated company record-breaking sales through A-Player sales practices, engagement and facilitation of expert trusted advisor relationships
  • Secure high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
  • Serve as a player-coach to a team of 13 Sales Executives
  • Introduced new processes to improve account and market tracking for better data analysis
  • Reinvented team interaction with prospective clients by developing innovative consultative approach
  • Added data-driven decision-making to the team culture

Regional Managing Partner

J. Galt
08.2023 - 08.2024
  • Negotiated high-value contracts with clients, securing profitable partnerships for the company
  • Hired and mentored A-Player Sales Executives, resulting in a more cohesive team and increased overall performance
  • Established and implemented business procedures and process improvements
  • Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients

Regional Director of Sales + GM

TurnKey
04.2017 - 08.2020
  • Led top performing team nationally
  • Closed an average of 25 large Accts/qtr
  • Launched 4 Florida Markets
  • Served as a Mentor/Coach for Regional Account Managers, Sales Development Representatives, Onboarding Coordinators, Operations Supervisors and Vendors
  • Monitored metrics, dashboards and reporting tools
  • Accountable for setting & meeting aggressive targets

Regional Director of Sales

Vacasa
04.2015 - 04.2017
  • Led Top 3 sales team nationally and internationally
  • Spearheaded expansion & development initiatives in The Florida Keys & Miami/Fort Lauderdale areas
  • Uncovered & qualified prospects & sales opportunities
  • Negotiated prices, terms of sales & service agreements

Managing Director | Founder

Sage Environmental Svcs, Inc
05.2002 - 01.2015
  • Built from zero, scaled and sold a multi-million residential and multi-family services company
  • Built and managed remote sales departments in multiple states
  • Negotiated strategic acquisition
  • Hired and managed 96 employees, including executive team, professional account management and sales executives

Public Programs Unit Manager

Seattle Public Utilities
05.2003 - 05.2006
  • Managed a division of 29 key account management and inspection staff including 3 Supervisors in 3 locations
  • Administered budget of $14 million
  • Represented the department on highly visible public policy, sensitive & controversial issues before internal stakeholders and external constituencies
  • Developed work plans & new approaches for service delivery and performance
  • Introduced new technology and reporting structures to increase productivity and reduce time to respond to constituent inquiries by 75%; reduced repeat inquiries by 98%
  • Implemented Citywide Mayoral Initiative

Customer Service Quality Project Manager

Amazon.com
05.1999 - 05.2002
  • Established national and global communication strategies between European, Japanese and US Directors to integrate communication into the world culture of Amazon.com
  • Established national and global standardization of the USQA Program in European Customer Service Centers to recognize and enhance best practices of customer care

Education

Executive Leadership Certificate

Cornell University, The Johnson Graduate School
Ithaca, NY

Master of Science - M.E.S.

The Evergreen State College
Olympia, WA

Bachelor of Science - Psychology

University of Washington
Seattle, WA

Rescue Diver Certification

PADI
Koh Tao, Thailand

Technical Program Management Certification

Amazon.com

Project Management Certification

Amazon.com

Product Master Certification PMC-VII

Pragmatic Institute

Skills

  • Selling Learning to Large Enterprise Accts
  • Exceptional Closer
  • Team Performance Catalyst
  • Sales Strategy
  • Remote Management
  • Territory Management
  • Enterprise Sales
  • Account Management
  • CRM: HubSpot, Salesforce
  • Business Development
  • Program Management
  • Tech Project Management
  • P&L Management
  • Product Management
  • Innovation Facilitator
  • World-class Customer Service
  • Selling Learning to Enterprise Accts Expertise

Select Awards

  • 40 Under Forty, Puget Sound Business Journal
  • Female Entrepreneur of the Year, Silver Stevie® Award
  • Innovator of the Year, Silver Stevie® Award

Timeline

Regional Managing Partner

J. Galt
08.2023 - 08.2024

Sr. Enterprise Sales Director

Pragmatic Institute
08.2020 - Current

Regional Director of Sales + GM

TurnKey
04.2017 - 08.2020

Regional Director of Sales

Vacasa
04.2015 - 04.2017

Public Programs Unit Manager

Seattle Public Utilities
05.2003 - 05.2006

Managing Director | Founder

Sage Environmental Svcs, Inc
05.2002 - 01.2015

Customer Service Quality Project Manager

Amazon.com
05.1999 - 05.2002

Executive Leadership Certificate

Cornell University, The Johnson Graduate School

Master of Science - M.E.S.

The Evergreen State College

Bachelor of Science - Psychology

University of Washington

Rescue Diver Certification

PADI

Technical Program Management Certification

Amazon.com

Project Management Certification

Amazon.com

Product Master Certification PMC-VII

Pragmatic Institute

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