Julie Quinonez
Robstown
Summary
Results-driven Billing Specialist with over 15 years of experience in medical billing and collections. Expertise in claims processing, denial management, and payment reconciliation, contributing to improved operational efficiencies and customer satisfaction.
Overview
16
16
years of professional experience
1989
1989
years of post-secondary education
1
1
Certification
Work History
Billing Specialist
Christus Health
Corpus Christi
10.2009 - Current
- Processed patient billing inquiries efficiently and accurately.
- Reviewed insurance claims for compliance and accuracy.
- Managed payment posting and reconciliation tasks daily.
- Worked denials
- Trained new staff on billing procedures and software systems.
- Maintained up-to-date knowledge of healthcare billing regulations.
- Assisted in developing best practices for billing operations.
- Collaborated with team members to improve workflow efficiency.
- Answered customer inquiries regarding billings, payments, account status.
- Worked with team members to identify and develop process improvements.
- Investigated incorrect billings and processed refunds as necessary.
- Worked closely with patients to discuss payment arrangements when needed.
- Resolved discrepancies between customers' remittances and invoices received.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Provided support to other departments within the organization as needed.
- Maintained accurate records of collections, adjustments and denials in the system.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Reconciled daily cash receipts with total deposits on bank statement.
- Assisted with year-end closing tasks including preparing journal entries.
- Tracked changes in legislation that could affect billing procedures.
- Performed additional duties as assigned by management team.
- Managed all payments processing, invoicing and collections tasks.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Submitted claims to insurance companies.
- Expedited payments by verifying accuracy and currency of vendor information.
- Assisted in developing strategies for improving collections processes.
Education
Robstown High School
Robstown, TXMedical Assistant
Southern Careers Institute
Corpus Christi, TXSkills
- Billing software
- Insurance verification
- Claims processing
- Payment reconciliation
- Procedure coding
- Accounts receivable management
- Team collaboration
- Claim submission
- Insurance claim processing
- Denial management
- Medical billing and collections
- Insurance confirmation
- Collections
- Decision-making
- Month-end closing procedures
- Customer service
- HIPAA compliance
- Medical billing expertise
- Cash posting
- Multitasking and organization
- Statement processing
- Payment posting
- Process payments
Languages
Spanish
Limited
Certification
Mueller conferences and webinars
References
References available upon request.
Timeline
Billing Specialist
Christus Health
10.2009 - Current
Robstown High School
Medical Assistant
Southern Careers Institute