Julie Reynoso
Palmdale,CA
Summary
Accomplished Store Manager with a proven track record at Ashley Homestore, enhancing store profitability through effective inventory management and cost-saving strategies. Excelled in customer service and problem-solving, significantly increasing customer satisfaction. Skilled in multitasking and organization, adept at leading teams in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Store Manager
Ashley Homestore
Palmdale
07.2018 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Money Center Associate
Walmart
Palmdale, CA
03.2015 - 07.2018
- Enhanced customer satisfaction by efficiently handling cash transactions and providing accurate account information.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Monroe High
North Hills, CA06.1995
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Accomplishments
- Million Dollar Writer
- Store Of The Year 2023
- Turned Low Traffic store's into Profitable Store's
- Exceeded monthly store sales goals multiple months in a row
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Ashley Homestore
07.2018 - Current
Money Center Associate
Walmart
03.2015 - 07.2018
High School Diploma -
Monroe High