Julie Richmagui Sempe
Versailles,KY
Summary
Strong fully bilingual communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Experienced in healthcare, sales, shipping, and customer service.
In pursuit of a Health Sciences degree with a concentration in preparatory health care May 2024. Looking to further my education into nursing and obtain a masters of science to become a pediatric nurse practitioner.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Desk Assistant
Western Kentucky University
01.2023 - 04.2024
- Improved office efficiency by organizing and streamlining filing systems.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Managed incoming calls and directed them to appropriate departments for timely resolutions.
- Assisted in scheduling appointments, ensuring optimal use of school resources and personnel availability.
- Assisted in aiding students any academic or on campus activity help, while building personal bonds with each student at different dorms on campus.
Patient Transporter
University Of Kentucky Chandler Hospital
08.2020 - 07.2022
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Re Directed patients who were in need of assistance due to any medical conditions.
- Assisted CNA's in any help they needed with the patient.
- Observed patients of young ages too late adulthood.
- Transported patients to the morgue in a professional matter.
Patient Observer
University Of Kentucky Chandler Hospital
08.2020 - 07.2022
- Contributed to the overall success of the unit by participating in quality improvement initiatives and offering constructive feedback during team meetings.
- Supported patient privacy by adhering to confidentiality regulations and maintaining discretion when discussing sensitive information with colleagues or other healthcare professionals.
- Streamlined processes for entering data into electronic medical records systems, contributing to improved efficiency and accuracy in documentation.
- Promoted a calm atmosphere within the unit through professional demeanor, conflict resolution skills, and active listening techniques when interacting with patients or family members.
- Contributed to positive hospital experiences for patients and families through effective communication and empathetic support.
- Enhanced quality of care by diligently documenting all observations, interventions, and communications in accordance with hospital policies and procedures.
- Enhanced patient comfort by providing compassionate and attentive care during observation periods.
- Ensured proper hand-off communication between shifts, facilitating continuity of care for all observed patients throughout their stay at the facility.
- Maintained a safe environment for both patients and staff by adhering to infection control protocols and hospital guidelines.
- Reduced risk of falls or injuries by closely monitoring high-risk patients and implementing appropriate precautionary measures.
- Assisted nursing staff with maintaining accurate patient records for timely communication of relevant information to medical teams.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Assistant Manager
Rodriguez Show Stables
12.2018 - 04.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
Bachelor of Science - Health Sciences
Western Kentucky University
Bowling Green, KY05.2024
Associate of Arts - Arta
Blue Grass Community And Technical Colleg
Lexington08.2022
Skills
- Bilingual In Spanish and English
- Document Management
- Proofreading
- Strong Organization
- Reception duties
- Scheduling appointments
- Computer Skills
- Administrative duties
- Customer Service
Accomplishments
First Generation Honduran and Palestinian student.
First Honduran member of Alpha Kappa Alpha Sorority incorporated Epsilon Zeta Chapter at WKU.
Certification
CPR certification
CPR certified
Certified to preform CPR on adults and young children.
Timeline
Desk Assistant
Western Kentucky University
01.2023 - 04.2024
Patient Transporter
University Of Kentucky Chandler Hospital
08.2020 - 07.2022
Patient Observer
University Of Kentucky Chandler Hospital
08.2020 - 07.2022
Assistant Manager
Rodriguez Show Stables
12.2018 - 04.2019
Bachelor of Science - Health Sciences
Western Kentucky University
Associate of Arts - Arta
Blue Grass Community And Technical Colleg
CPR certification
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