Nicole Garcia
Springfield,VA
Summary
Motivated biology student with a passion for learning and growth in the health field. Skilled at building relationships with customers, data collection, and managing workload due to a diverse experienced background. Committed to advancing in a career in the dental field and succeeding in team work.
Overview
2
2
years of professional experience
Work History
Desk Assistant
VCU Residential Life And Housing
03.2022 - Current
- Provided welcoming environment for residents and guest through exceptional customer service
- Created relationships with residents and RAs by assisting them with their needs and providing resources
- Communicated with other VCU Residential Life and Housing employees, residents, and VCU police in order to deescalate conflicts
- Managed check-in and check-out procedure at front desk in order to create safe environment
- Wrote official reports on situations concerning safety violations
Sales Associate
H&M Retail Store
06.2022 - 08.2022
- Boosted sales by creating relationships with customers and providing recommendations for appropriate products
- Increased customer satisfaction levels by providing a welcoming environment and acknowledging their concerns
- Created new client relationships by engaging with customers and highlighting benefits of products found in store
- Helped with sales by using sale strategies and knowledge on location and information on products
Education
Bachelor of Science - Biology
Virginia Commonwealth University
Richmond, VA05.2024
High School Diploma -
John R Lewis High School
Springfield, VA06.2020
Skills
- Bilingual (Spanish and English)
- Front Desk Management
- Powerpoint Presentations
- Excel Worksheets
- Customer Service
- Problem Resolution
- Data Collections
- Administrative Procedures
Timeline
Sales Associate
H&M Retail Store
06.2022 - 08.2022
Desk Assistant
VCU Residential Life And Housing
03.2022 - Current
Bachelor of Science - Biology
Virginia Commonwealth University
High School Diploma -
John R Lewis High School
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