Julie Rosen
Odenton,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Electronic Manufacturing Specialist
Northrop Grumman Mission Systems
Centreville, MD
09.2021 - Current
- Developed and implemented new manufacturing processes to improve efficiency.
- Analyzed production data to identify areas of improvement and reduce costs.
- Inspected products for quality assurance purposes.
- Collaborated with engineering staff to develop improved methods of production.
- Assisted in the design and construction of new factory layouts.
- Trained employees on proper use of tools and machines used in the manufacturing process.
- Established safety protocols for the handling of hazardous materials.
Fulfillment and Operations
Amazon
Dundalk, MD
05.2021 - 09.2021
- Managed customer service operations, including staff scheduling and training.
- Developed policies and procedures to ensure quality of service delivery.
- Monitored customer feedback and implemented changes in response.
- Developed strategies for improving customer satisfaction levels.
Cashier
Foodlion Grocery Store
Glen Burnie, MD
06.2013 - 02.2015
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
North County High School
Glen Burnie, MD05-2013
Bachelor of Business Administration - Business Administration
University of Maryland Global Campus
Elkridge, MDSkills
- Good Manufacturing Practices
- Production Optimization
- Cost Reduction Programs
- Solving Production Issues
- Safety Compliance
- Improving Efficiency
- Quality Verification
- Manufacturing Support
- Health And Safety Compliance
- Computer-Based Applications
Timeline
Electronic Manufacturing Specialist
Northrop Grumman Mission Systems
09.2021 - Current
Fulfillment and Operations
Amazon
05.2021 - 09.2021
Cashier
Foodlion Grocery Store
06.2013 - 02.2015
High School Diploma -
North County High School
Bachelor of Business Administration - Business Administration
University of Maryland Global Campus