Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Julie Rottner

Jurupa Valley,CA

Summary

Committed professional with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

15
15
years of professional experience

Work History

Sales Associate

Victoria's Secret & PINK
12.2023 - Current
  • Assisted in training new sales associates, ensuring adherence to company policies and best practices.
  • Collaborated with management to implement visual merchandising strategies that increased product visibility.
  • Developed strong relationships with customers, fostering loyalty through personalized service and follow-up communication.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Customer Success Lead

Renno Home
02.2021 - 05.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Scheduled meetings with customers to stay aligned throughout their renovation process.
  • Reached out to realtors/new homeowners to offer Renno’s services.
  • Participated in weekly team meetings to highlight wins and share struggles.

Assistant Manager

Panda Express
10.2010 - 02.2021
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Ensured compliance with safety regulations and company policies.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Education

Some College (No Degree) -

Chaffey College
Rancho Cucamonga, CA

High School Diploma -

Artesia High School
Lakewood, CA
06.2010

Skills

  • Flexible and Adaptable
  • Multitasking
  • Time Management
  • Critical Thinking
  • Interpersonal Communication
  • Customer Service
  • Computer Skills

Timeline

Sales Associate

Victoria's Secret & PINK
12.2023 - Current

Customer Success Lead

Renno Home
02.2021 - 05.2021

Assistant Manager

Panda Express
10.2010 - 02.2021

High School Diploma -

Artesia High School

Some College (No Degree) -

Chaffey College

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Julie Rottner