JULIE SCHIAVO NORFLEET

As Owner and Investor at JSN Living, I led property performance optimization, significantly increasing revenue and client satisfaction through strategic marketing and exceptional service.
- Drove a 500% revenue increase in short-term rental properties by enhancing customer experience and operational efficiency, establishing a reputation as an Airbnb 'super host'.
- Successfully doubled the rental management portfolio in two years through strategic expansion and effective property management, anticipating a 200% growth in rental revenue.
- At the State of Connecticut, I managed complex caseloads with a focus on individualized care, leading a team of 50+ service providers to ensure compliance and client satisfaction.

• During my tenure with the State of Connecticut, I progressively grew my leadership across various roles in which I successfully secured and managed funding for various programs and initiatives, collaborated with interdisciplinary teams to develop and implement individualized support plans for clients, and provided oversight for vendor management and procurement processes. - Managed 30-35 annual client caseloads, providing individualized care and support for clients with disabilities and led a team of 50+ service providers, ensuring compliance with client plans and state requirements
• Raised and managed over a budget of 1M+. - Delivered group and individual counseling sessions to promote positive behavioral change and personal development and spearheaded crisis intervention efforts, resolving client emergencies and conflicts with immediate solutions. - Developed and implemented comprehensive plans of care, tailoring services to meet clients' unique needs and goals and secured funding for programs and interventions through excellent grant writing and advocacy to state agencies.

• As a liaison between court officials and domestic violence offenders, I facilitated evidence-based training and development programs and activities to help rehabilitate and reduce recidivism rates across the State of Connecticut. - Facilitated over 400 clients in group sessions for domestic violence survivors, offering guidance and support in a structured setting. - Worked closely with clients to develop coping mechanisms and strategies for rebuilding their lives post-trauma. - Coordinated with local agencies to provide referrals and resources for additional client support.