Julie Seszko
Inside Product Specialist OEM
Austin,TX
Summary
Experienced and driven in sales with a proven track record of exceeding goals and increasing sales volume and company presence. Results driven individual and team with a niche for increasing revenue streams and developing long lasting and effective customer relationships. Exceptional interpersonal, time management and negotiation skills.
Overview
5
5
years of professional experience
Work History
Inside Product Specialist OEM
Dell Technologies
Round Rock, TX
11.2021 - Current
- Continually expanded knowledge of Dell's product line.
- Researched product's technical specifications and accurately communicated information.
- Created database of all equipment models and serial Numbers.
- Driving demand and revenue with our channel partners, providing support to the field sales teams; cover strategy and execution and focus on new and existing accounts.
- Selling Dell Technologies’ entire product and services portfolio, from client, software and enterprise solutions to service contracts.
- The first point of contact to the outside sales team and support on a strategic and operational level
- Collaborate with internal as well as channel resources to drive transactional volume and meet sales objectives for the assigned market.
Senior Account Advisor
Dell Technologies
Round Rock, TX
07.2019 - 11.2021
- Exceeded annual revenue targets by average 143% during tenure.
- Responsible for developing customer relationships and expanding those relationships by providing excellent customer service while building portfolio and earning potential.
- Acquires new business through prospecting and making an average of 30-40 outbound calls on a daily basis, while managing existing accounts.
- Responsible for driving inbound and outbound calls, emails, and proposals to focus on maintaining and expanding business relationships as well as gaining market share with existing and new customers.
- Viewed as a trusted business advisor to the customer and utilizes the knowledge of Dell’s Financial Services products, technology, and services to help customers grow & thrive.
- Recommend business solutions considering customer needs and Dell interests.
- Establishing an excellent working relationship with partners, and continuously striving to improve the business relationship and overall level of service.
- Handling a large number of small to medium business accounts or more complex consumer accounts.
- Selling products/services to higher end consumers, small or medium businesses or assist senior sales personnel with aspects of larger deals. I also work with partners, large organizations
while developing account relationships. - Utilizing a strategic approach to identify, evaluate, and recommend business finance solutions
Engages cross-functional resources, regardless of geographic location, in order to achieve goal / meet customer needs.
Inside Sales Rep II
Dell Technologies
Round Rock, TX
07.2017 - 07.2019
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Responsible for driving 30-50 inbound/outbound calls and emails with the goal of selling to new prospects and/or upgrading existing customers' products and services.
- Maintaining and building relationships while delivering a positive customer experience via the Dell sales model.
- Utilizes a strategic approach to identify, evaluate, and recommend business solutions considering customer needs and Dell interests.
- Sell Dell’s full portfolio; Including desktops, laptops, servers, services and accessories to Small Business customers while improving revenue and margin generation.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Used CRM software to maintain detailed contact logs and account records.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Created and updated customer accounts with relevant information.
Education
Bachelor of Arts - Sociology
University of Kentucky
Lexington, KentuckySkills
CRM Salesforce
Sales expertise
Database Management
Sales Reporting
Negotiation
Relationship Building
B2B Sales Experience
Customer Relationship Management
Product and service sales
Accomplishments
- Team Player Award- April 2021
- Team Player Award- July 2021
- Dell President’s Club 2019-202
- Silver Rep-174% Attainment Q3-FY21
- Bronze Rep-117% Attainment Q1-FY21
- Platinum Rep-232% Attainment Q4-FY20
- Platinum Rep-243% Attainment Q3-FY20
Timeline
Inside Product Specialist OEM
Dell Technologies
11.2021 - Current
Senior Account Advisor
Dell Technologies
07.2019 - 11.2021
Inside Sales Rep II
Dell Technologies
07.2017 - 07.2019
Bachelor of Arts - Sociology
University of Kentucky