Julie Shinn
Summary
Friendly front office receptionist with background in various office settings. Knowledgeable about security, service, and clerical requirements. Takes on multiple simultaneous tasks with excellent time management and customer service skills. Responsible professional willing to go the extra mile to assist others with solving problems.
Overview
16
16
years of professional experience
Work History
Front Office Receptionist & Attendance Clerk
Cabarrus County Schools-Mount Pleasant High School
08.2014 - Current
- Welcome patrons with friendly greeting, answer general questions, gather nature of visit and directed to specific offices.
- Maintain a high level of professionalism while handling sensitive student and faculty information, ensuring privacy and confidentiality.
- Collect, correct, and enter attendance for teachers into PowerSchool.
- Enter all absentee notes for students into PowerSchool.
- Run absentee reports for staff, students, and parents.
- Complete data entry and filing to keep records updated for easy retrieval.
- Handle students checking in and out of the school building by communicating with parent/guardian,.
- A key member of the school safety team.
- Reduce wait times for callers, promptly answering phone lines and directing calls as needed.
- Interact with patrons by phone, email, or in-person to provide information.
- Answer multi-line phone system and enthusiastically greet callers.
- Provide clerical support to company employees by copying, faxing, and filing documents.
- Optimize resource utilization by efficiently managing office supplies inventory and reordering when necessary.
- Interact with vendors, and professional services personnel to receive orders, direct activities, and communicate instructions.
- Receipt monies for student fees and finance department.
- Organize incoming mail distribution system that streamlined delivery of important documents among employees.
- Increase efficiency through proficient use of office software, including word processing and spreadsheet applications.
- Screen visitors and issue badges to maintain safety and security.
- Develop strong relationships with administration, staff, and students through excellent communication skills and genuine attentiveness to their needs.
- Build trusting relationships with staff and students on a daily basis.
Testing Coordinator -Central Cabarrus High School
Cabarrus County Schools
08.2008 - 08.2014
- Trained new testing team members and provided continuous mentoring.
- Created and implemented the testing schedule for all state end of course tests for high school students.
- Trained teachers how to administer the ACT, EOC, and Pre-ACT.
- Made sure all students with an IEP or 504 were given their accomodations during state testing.
- Worked closely with the guidance and EC department.
- Enhanced testing efficiency by streamlining test coordination processes and procedures.
- Developed comprehensive training materials to enhance tester skills and knowledge, leading to more accurate results.
- Improved overall testing quality with thorough documentation practices and regular progress reports.
- Promoted a positive work environment by fostering strong relationships with colleagues in the pursuit of shared goals regarding testing success.
- Maintained a secure testing environment by enforcing strict adherence to confidentiality guidelines and security protocols.
- Reduced testing errors through meticulous attention to detail and diligent monitoring of testing protocols.
- Followed standard operating procedures for inspections and tests.
Education
Bachelor of Arts - Integrated Studies
Brevard College
Brevard, NC01.2000
Skills
- Clerical Support
- Telephone Etiquette
- Office Administration
- Verbal and written communication
- Listening Skills
- Problem-solving skills
- Building Relationships
- Appointment Scheduling
- Time Management
Timeline
Front Office Receptionist & Attendance Clerk
Cabarrus County Schools-Mount Pleasant High School
08.2014 - Current
Testing Coordinator -Central Cabarrus High School
Cabarrus County Schools
08.2008 - 08.2014
Bachelor of Arts - Integrated Studies
Brevard College
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