Julie Slater
St. Petersburg
Summary
Dedicated Bartender Shift Manager overseeing front of house operations. Devoted to food quality, recipe adherence and consistency with strong grasp of health and sanitation requirements. Successful at modeling standards of service to support quality staff execution.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Bartender/Supervisor
Bad Daddy’s Burger Bar
Greenwood Village
04.2019 - 06.2026
- Led bartending team to maintain high service standards. to optimize drink preparation and enhance service quality.
- Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
- Trained new team members on cocktail recipes and bar equipment to ensure consistent quality and efficiency.
- Managed inventory levels and ordered supplies to support seamless bar operations.
- Ensured compliance with health and safety regulations in the bar area.
- Addressed customer inquiries and resolved complaints to enhance satisfaction.
- Provided exemplary customer service at all times while interacting with patrons.
Wine Consultant/Server
Ladron Wine Cellar
Centennial
12.2022 - 05.2024
- Advised customers on wine selections and pairings for various occasions.
- Conducted tastings to educate clients about different wine varieties and regions.
- Developed wine lists for restaurants and retail stores, ensuring the selection was varied, of quality, and appropriate to the venue.
- Organized wine events, enhancing customer engagement and brand awareness.
- Managed inventory, ensuring optimal stock levels of diverse wine selections.
- Collaborated with team members to create promotional materials for events.
Receptionist
Come Sit Stay Pet Resort
Parker
07.2022 - 01.2023
- Greeted clients and their pets upon arrival at the resort.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed phone inquiries and scheduled appointments efficiently.
- Scheduled and confirmed appointments.
- Handled client check-ins and check-outs for boarding services.
- Provided information on services, pricing, and policies to clients.
- Coordinated with staff to ensure smooth daily operations at the resort.
- Maintained cleanliness and organization of front desk area.
- Processed payments and maintained accurate financial records.
- Greeted visitors and provided them with assistance.
- Assisted with pet care needs during busy periods as required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Bartender/Event Coordinator
Sheraton Hotel & Resorts
Centennial
04.2021 - 08.2022
- Planned and coordinated special events to boost customer numbers and profits.
- Coordinated event logistics for corporate meetings and social gatherings.
- Oversaw on-site event execution to ensure smooth operations and guest satisfaction.
- Organized catering services, ensuring menu selection met client preferences.
- Collaborated with clients to identify their goals and expectations from the event.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
- Prepared and served a wide variety of beverages to guests.
- Managed bar inventory and restocked supplies as needed.
- Provided exceptional customer service to enhance guest experience.
- Trained new bartenders on proper techniques and hotel standards.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Attended regular training sessions to stay updated on new products or trends.
- Effectively multitasked within fast-paced environment.
Administrative Assistant
Rocky Mountain Human Services
Denver
02.2017 - 05.2020
- Coordinated scheduling and organized meetings for staff and management to optimize workflow and collaboration.
- Managed office correspondence and communications with clients and vendors to ensure timely information exchange.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Processed invoices and managed office supply inventory effectively.
- Assisted team members with administrative tasks.
- Implemented organizational processes to improve office efficiency and workflow.
- Organized and maintained filing systems, both paper and electronic.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Responded promptly to customer inquiries via email or phone.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Sorted and distributed mail daily to enhance communication efficiency within the organization. for distribution throughout the organization.
- Directed clients and guests to correct departments, rooms, and staff members.
Barista/Supervisor
Backstage Coffee
Denver
03.2017 - 12.2018
- Trained new staff on coffee brewing techniques and customer service skills.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Supervised daily operations and maintained high standards of beverage preparation.
- Managed inventory levels and ordered supplies to ensure smooth operations.
- Monitored stock levels of coffee beans, cups, lids and other supplies needed for the shop.
- Resolved conflicts between employees or customers in a professional manner.
Bartender
Reserve Wine Cigar Bar
Fort Myers
07.2011 - 05.2015
- Provided exceptional customer service to enhance guest experiences at the bar.
- Crafted signature cocktails using high-quality spirits and fresh ingredients.
- Educated patrons on wine selections and cigar pairings to enhance enjoyment.
- Maintained cleanliness and organization of bar area during busy shifts.
- Handled cash transactions accurately and processed credit card payments efficiently.
- Performed opening and closing duties including restocking supplies.
Flooring Sales Consultant
H2O 911 Restoration
Fort Myers
09.2010 - 03.2013
- Developed and maintained relationships with clients to increase sales revenue.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Assisted customers in selecting appropriate restoration services for their needs.
- Conducted detailed assessments of water damage in residential properties.
- Collaborated with team members to develop effective sales strategies and solutions.
- Provided exceptional customer support throughout the sales process and beyond.
- Demonstrated strong communication skills while addressing client concerns and inquiries.
- Coordinated with contractors to ensure timely project completion and quality standards.
Education
Some College (No Degree) - Business
University At Buffalo
Buffalo , NySkills
- Cocktail preparation
- Bartending expertise
- Drink presentation
- Wine knowledge
- Alcohol awareness
- Sanitation standards
- Health compliance
- Inventory management
- Supply ordering
- POS system operation
- Aloha POS
- Cash handling
- Cash and credit handling
- Customer service excellence
- Customer engagement
- Conflict resolution
- Effective communication
- Team leadership
- Team motivation
- Staff training
- Time management
- Problem solving
- Detail orientation
- Sales expertise
- Sales promotion
- Suggestive selling
- Service mindset
- Patience and tolerance
- Cleanliness and hygiene
- Event coordination
- Cash and credit handling
- Service mindset
Certification
- Tips certified
Accomplishments
- Volunteer at Animal Shelters
- Volunteer at Down syndrome Events
Timeline
Wine Consultant/Server
Ladron Wine Cellar
12.2022 - 05.2024
Receptionist
Come Sit Stay Pet Resort
07.2022 - 01.2023
Bartender/Event Coordinator
Sheraton Hotel & Resorts
04.2021 - 08.2022
Bartender/Supervisor
Bad Daddy’s Burger Bar
04.2019 - 06.2026
Barista/Supervisor
Backstage Coffee
03.2017 - 12.2018
Administrative Assistant
Rocky Mountain Human Services
02.2017 - 05.2020
Bartender
Reserve Wine Cigar Bar
07.2011 - 05.2015
Flooring Sales Consultant
H2O 911 Restoration
09.2010 - 03.2013
Some College (No Degree) - Business
University At Buffalo