Julie Sliskovic
Chandler,AZ
Summary
Results-driven leader experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.
Overview
17
17
years of professional experience
Work History
Home Property Claims Supervisor
Farmers Insurance Company
10.2017 - Current
- Monitored team performance, enforcing compliance with corporate claims processes and procedures.
- Investigated, evaluated and adjusted multi-line claims in accordance with standards and laws.
- Optimized case management with establishment of best practices.
- Built talented teams of 7 claims adjusters dedicated to timely and compliant resolutions.
- Cultivated productive relationships with stakeholders, facilitating claims lifecycle.
- Documented and communicated timely claims information while supporting accurate outcomes.
- Championed insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times.
Training and Development Specialist
Farmers Insurance Company
05.2015 - 10.2017
- Created and maintained detailed training records and reports for management review.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Produced training manuals, presentations and resources for enhanced learning.
- Worked with central management to identify, plan, align, and address training needs.
- Scheduled and coordinated training sessions, including booking facilities and arranging catering.
- Developed and executed strategies to improve training program performance.
Senior Auto Liability Claims Representative
Farmers Insurance Company
01.2013 - 05.2015
- Worked productively in fast-moving work environment to process large volumes of claims.
- Analyzed and addressed escalated claims to resolve issues quickly.
- Collaborated with internal departments and external vendors to achieve fast resolution of claims.
- Followed up with customers on unresolved issues.
- Researched and analyzed complex claims to determine next steps and possible outcomes.
- Negotiated claim settlements with claimants and attorneys to resolve claims efficiently and fairly.
- Monitored and managed claim expenses to control costs and maximize profitability.
Comprehensive Property and Liability Claims
Farmers Insurance Company
01.2011 - 01.2013
- Researched and analyzed complex claims to determine next steps and possible outcomes.
- Developed in-depth understanding of insurance policies and procedures to give accurate recommendations to suit clients' needs.
- Monitored and managed claim expenses to control costs and maximize profitability.
Auto Liability Adjuster
Progressive Insurance
01.2007 - 01.2011
- Negotiated settlements with claimants and claimants' attorneys.
- Obtained and reviewed evidence, reports and medical records.
- Took statements from insureds, claimants and witnesses.
- Investigated losses and identified coverage issues.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Investigated and assessed damage to property and reviewed property damage estimates.
Education
Bachelor of Arts - Political Science
University of Colorado
Colorado Springs, COBachelor of Arts - Geography And Environmental Studies
University of Colorado
Colorado Springs, COSkills
Strategic liaison among company staff, clients, and eternal contractors
Visionary thinker with demonstrated analysis and problem solving skills
Adaptive flexibility to successfully perform both leadership and support roles
Articulate verbal & written communicator and influential team motivator
Comprehensive management and customer service expertise
Solid proficiency with computer technologies and software applications
Professional work ethic, superior performance, and positive "can do" attitude
Licensed claims adjuster in approximately twenty five states
Timeline
Home Property Claims Supervisor
Farmers Insurance Company
10.2017 - Current
Training and Development Specialist
Farmers Insurance Company
05.2015 - 10.2017
Senior Auto Liability Claims Representative
Farmers Insurance Company
01.2013 - 05.2015
Comprehensive Property and Liability Claims
Farmers Insurance Company
01.2011 - 01.2013
Auto Liability Adjuster
Progressive Insurance
01.2007 - 01.2011
Bachelor of Arts - Political Science
University of Colorado
Bachelor of Arts - Geography And Environmental Studies
University of Colorado
Similar Profiles
Kailana LeeKailana Lee
LITIGATION LEGAL ASSISTANT DEFENSE PERSONAL INJURY at Farmers Insurance CompanyLITIGATION LEGAL ASSISTANT DEFENSE PERSONAL INJURY at Farmers Insurance Company
Eric PerezEric Perez
Catastrophe Claims Adjuster at Farmers Insurance CompanyCatastrophe Claims Adjuster at Farmers Insurance Company
Jake KellerJake Keller
Protege Agent at Farmers Insurance CompanyProtege Agent at Farmers Insurance Company
Roy ClaybrookRoy Claybrook
Special Claims Adjuster Catastrophe Team at Farmers Insurance CompanySpecial Claims Adjuster Catastrophe Team at Farmers Insurance Company
Eselda GarciaEselda Garcia
Legal Billing Manager at Repwest InsuranceLegal Billing Manager at Repwest Insurance