Julie Smith
Macungie,PA
Summary
Results-driven Project and Accounts Manager with over 10 years of experience in managing client relationships and leading teams within digital production and creative environments. Proven track record of managing multi-million dollar accounts, enhancing operational efficiency, and driving business growth through effective project management and strategic negotiation.
Overview
15
15
years of professional experience
Work History
Senior Account Manager
Ruckus Marketing
Allentown, PA
05.2023 - 07.2024
- Managed a $2 million portfolio, leading client relationships and overseeing project delivery across digital products and video production teams.
- Set project timelines, allocated resources, monitored budgets, and maintained clear communication with clients and internal teams to ensure project alignment and success.
Account Manager
Ruckus Marketing
Allentown, PA
04.2021 - 05.2023
- Served as the primary point of contact for clients, fostering strong relationships and clearly communicating processes and procedures.
- Managed the client onboarding process and ensured adherence to project timelines across all five milestones of video production, facilitating smooth operations from kick-off to final delivery.
Bookings Director
Hook Studio
Brooklyn, NY
01.2018 - 04.2021
- Spearheaded sales and negotiations for a boutique photo and video studio, resulting in a 50% increase in photo studio bookings in 2018, followed by increases of 30% and 10% in the subsequent years by expanding into a multiple studio location and cross-selling set design services.
- Revamped studio contracts and negotiated competitive rates for editorial, fashion, independent film, and music video clientele.
- Developed comprehensive booking processes and best practices, established operational protocols, and successfully secured Level One production facility status with the NY Film Office.
Executive Producer
MHS Artists
Brooklyn, NY
01.2018 - 08.2020
- Managed an agency roster of 10 set designers while concurrently serving as Bookings Director at Hook Studio; successfully led over 215 set design projects for editorial, fashion, independent film and music video clientele.
- Achieved a 20% increase in revenue growth through strategic cross-selling and streamlining operations.
Video Production Manager
Freelance
New York, NY
10.2014 - 01.2018
- Project managed video productions for union and non-union shoots, monitored budgets from $35,000 to $1.5 million.
- Allocated resources, onboarded crew, ran payroll, negotiated contracts, and managed teams from 15-40 crew members.
- Ensured successful execution of filming and creative requirements, coming in on time and under budget on 50+ film projects.
Video Production Coordinator
Freelance
New York, NY
06.2009 - 10.2014
- Project planner for union and non-union TV commercial film shoots.
- Prepared presentations, daily schedules, call sheets, booked travel, and communicated effectively with the production management team to provide current cost and resource status of the production.
- Prepared purchase orders, created logs, tracked petty cash expenditures, and prepared cost reports for the accounting department.
- Provided a full job report and wrap up presentation upon completion of 75+ film shoots.
Education
Certificate in Fundamentals of Project Management -
University of Virginia
Online07-2024
Bachelor of Arts - English Communications
Lebanon Valley College
Annville, PA05-1999
In Progress CAPM Certification - Project Management
PMI
OnlineSkills
- Project Management and Account Management
- Staff Management and Communication
- Client Relationship Management and Problem-Solving
- Project Tracking, Project Planning and Scheduling
- Resource Allocation and Budgeting Master
- Event, Video and Photography Production
- Proficient in Google Suite, Microsoft Suite, iWork Suite, Asana, Slack; experienced on both MAC and PC platforms
Awards
- Bronze Telly Award for Branded Content - Series: Axonius "Controlling Complexity"
- Silver Telly Award for Social Video - Influencer & Celebrity "Girl Knew York"
Timeline
Senior Account Manager
Ruckus Marketing
05.2023 - 07.2024
Account Manager
Ruckus Marketing
04.2021 - 05.2023
Bookings Director
Hook Studio
01.2018 - 04.2021
Executive Producer
MHS Artists
01.2018 - 08.2020
Video Production Manager
Freelance
10.2014 - 01.2018
Video Production Coordinator
Freelance
06.2009 - 10.2014
Certificate in Fundamentals of Project Management -
University of Virginia
Bachelor of Arts - English Communications
Lebanon Valley College
In Progress CAPM Certification - Project Management
PMI
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