- I enjoy helping others and giving back to the community
- Historical Exploration
- Food Tourism
- I have a passion for photography and editing photos
- Music
Julie Smith
Wallace,NC
Summary
Experienced with direct client support, crisis intervention, and advocacy. Utilizes effective communication and empathy to build trust and provide guidance. Track record of implementing successful community outreach programs and fostering supportive environment.
Overview
16
16
years of professional experience
Work History
Adult Services Social Worker
Duplin County Department of Social Services
02.2024 - Current
- Updates client documentation for accurate, compliant and current records.
- Interviews clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborates with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educates families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- De-escalates stressful situations through individual and family crisis interventions.
- Supports clients and families with empathy and compassion during difficult times.
- Maintains accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Advocates for clients to assure respected rights and wishes.
- Improves client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Maintains regular contact with clients by calling and visiting clients' homes.
- Conducts home visits to assess living environment and facilitate access to necessary resources.
- Works a case load that includes, but is not limited to the Special Assistance In Home Program, Guardianship, Representative Payee, and Unclaimed Bodies.
- Takes Adult Protective Services reports and submits them to management for screening.
- Works public events that pertain to adults and senior citizens.
Income Maintenance Caseworker-Children's Medicaid
Duplin County Department of Social Services
Kenansville, NC
07.2023 - 02.2024
- Managed a large caseload of diverse clients, prioritizing tasks effectively to meet deadlines and maintain organized case files.
- Collaborated with multidisciplinary teams to ensure comprehensive case management and support for clients in need of assistance.
- Improved efficiency by developing standardized documentation templates for case records and correspondence.
- Ensured client confidentiality through strict adherence to privacy policies when handling sensitive personal information.
- Was promoted to Social Worker II in Adult Services in February 2024.
Income Maintenance Caseworker-Adult Medicaid
Wayne County Department of Social Services
Goldsboro, NC
01.2022 - 07.2023
- Increased staff collaboration by participating in team meetings, sharing best practices, and supporting colleagues with challenging cases.
- Gathered information via telephone, mail, or in person from clients applying for assistance.
- Developed individual plans for self-sufficiency.
- Optimized resource allocation within the department through careful monitoring of budgetary constraints and advocating for clients'' needs.
- Conducted assessments to submit to Disability Determination Services to determine disability in order to qualify for Adult Medicaid .
- Attended appeal hearings regarding Medicaid decisions.
- Submitted medical medical records to the state for Emergency Medicaid applications.
Direct Support Professional
Skill Creations, Inc
Kenansville, NC
10.2010 - 06.2020
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Associate Professional
New Dimension Group
416. W Ridge St. Rose Hill, NC 28466
03.2009 - 10.2010
- Generated person centered plans tailored to each individual.
- Was on rotation for on call crisis intervention
- Conducted in home visits to monitor progression on goals.
- Managing and updating each case with appropriate dictation as needed.
Education
Bachelor of Science - Psychology
University of Mount Olive
Mount Olive, NC12-2007
Skills
- Compassionate
- Case management
- Client advocacy
- Conflict resolution
- Multidisciplinary team collaboration
- Attention to detail
- Efficient under pressure
- Self-awareness
Accomplishments
- Achieved finding placement for individuals in need of placement with accuracy and efficiency.
- Assisted families with petitioning for Guardianship through assessing the capacity of the individual accurately and thoroughly.
- Assisted those in need with obtaining the proper resources to aide them.
Has excellent computer skills. Is a fast learner of computer software and programs.
Knows how and has experience in NCFAST and Compass Pilot. Had to quickly learn these software systems in order to complete and work my job as an IMC effectively.
Interests
Timeline
Adult Services Social Worker
Duplin County Department of Social Services
02.2024 - Current
Income Maintenance Caseworker-Children's Medicaid
Duplin County Department of Social Services
07.2023 - 02.2024
Income Maintenance Caseworker-Adult Medicaid
Wayne County Department of Social Services
01.2022 - 07.2023
Direct Support Professional
Skill Creations, Inc
10.2010 - 06.2020
Associate Professional
New Dimension Group
03.2009 - 10.2010
Bachelor of Science - Psychology
University of Mount Olive