Julie Strickland
Climax,GA
Summary
Accomplished Sr Director of RCM Operations at US Radiology Specialists, adept in strategic planning and people management. Enhanced operational efficiency and team collaboration, leading to increased revenue and improved staff retention. Skilled in organizational development and operations management, with a proven track record of implementing innovative solutions and fostering professional growth.
Overview
23
23
years of professional experience
Work History
Sr Director of RCM Operations
US Radiology Specialists
04.2009 - 02.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored and coordinated workflows to optimize resources.
- Established departmental performance goals and provided feedback for underperforming areas.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
Accounts Receivable Manager
CH Martin Co
11.2000 - 03.2009
- Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
- Ensured timely payments from clients through effective communication and proactive followups.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Verified discrepancies and resolved clients' billing issues
- Analyzed aging reports and provided recommendations for improving collections efforts.
- Implemented new collection strategies that led to the recovery of lost revenue.
- Prepared bills receivable, invoices, and bank deposits.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
Education
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Team Management
- Creativity and Innovation
- Strategies and goals
- Staff Management
- Organizational Development
- Staff Development
- Issues Resolution
- Hiring and Retention
- Government relations
- Corporate Communications
Timeline
Sr Director of RCM Operations
US Radiology Specialists
04.2009 - 02.2024
Accounts Receivable Manager
CH Martin Co
11.2000 - 03.2009
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