Julie Swanson

• Coordinated client assessments to identify needs and develop tailored service plans.
• Facilitated communication between clients, families, and healthcare providers to ensure comprehensive support.
• Monitored client progress and adjusted care plans based on evolving needs and feedback.
• Conducted regular follow-ups with clients to assess satisfaction and maintain engagement in services.
• Implemented best practices for case documentation, enhancing accuracy and compliance with regulations.
• Maintained accurate documentation on all cases, ensuring compliance and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Achieved positive client outcomes by developing and implementing comprehensive case management plans.
• Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
• Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations and to make environment safe for clients and staff
• Case Management meetings and Psychatric Consultations with colleagues to optimize client support and medication management strategies.
• Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Participated in regular professional development opportunities to stay current on best practices within the field of case management.
• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
• Dispensed medications for all clients at designated medication and PRN times.
• Participated in court proceedings regarding clients care and needs.
• Facilitated psychoeducational groups, teaching coping skills and strategies for managing mental health challenges.
• Provided crisis intervention services for clients experiencing immediate mental health concerns or emergencies.
• Developed client specific Crisis and Anxiety plans for each client on case load.
• Collaborated with primary care providers to incorporate mental health considerations into overall treatment plans.
• Improved patient mental health by conducting regular individual counseling sessions.
• Provided crisis intervention services, addressing urgent mental health concerns and connecting students to appropriate resources.
• Assisted individuals in managing stress and navigating through emotional challenges, promoting mental health awareness.
• Assisted with documenting and evaluating behaviors of individuals with mental health diagnoses.
• Implemented stress management techniques, bolstering mental health and combat effectiveness among troops.
• Improved client mental health by developing and implementing personalized treatment plans.
• Assisted individuals experiencing mental health crises or drug-related issues with empathy and professionalism.
• Improved patient outcomes by developing and implementing comprehensive mental health treatment plans.
• Complied with all HIPPA/FERPA laws and regulations.

• Northwest School of Innovative Learning Behavior Health
• Managed confidential patient records with precision, adhering to HIPAA regulations and hospital policies.
• Developed and maintained efficient filing systems, improving document retrieval times by implementing best practices.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Followed all HIPPA / FERPA laws and regulations.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Sub Teacher children and Teens with Severe Behavioral issues
• CPI trained , First Aide,CPR , Handle with Care trained

Behavior management of milieu and school

Worked in multiple positions at the school

• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Enhanced patient well-being by providing compassionate care and monitoring mental health status.
• Facilitated a positive and supportive school climate by addressing mental health concerns among students through partnerships with local mental health agencies and professionals.
• Coordinated care among interdisciplinary teams to facilitate comprehensive mental health services for clients.
• Developed personalized behavioral modification plans to help clients improve their overall mental health and wellbeing.
• Collaborated with school staff and mental health professionals to address individual student needs effectively.
• Supported clients'' mental health by connecting them to appropriate community resources and services.
• Provided crisis intervention support for clients in distress, coordinating with mental health professionals when necessary.
• Collaborated with school counselors to provide additional support for students facing mental health challenges.