Julie Swint
Littleton
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Organized and dependable and successful at managing multiple priorities with a positive attitude. .
Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
16
16
years of professional experience
Work History
Marketing Coordinator /Asst. Office Mgr./Surgery Scheduler
Nelson & Wells Oral & Maxillofacial Surgery
02.2010 - Current
- Answered general marketing department inquiries by email, phone, and mail.
- Enhanced practice visibility by developing and implementing marketing deliveries to the top referring offices.
- Cold Call and visits to General Dentist offices and orthodontic offices to keep the practice name "Top Of Mind" to maintain the flow of referrals coming in.
- Streamlined event planning processes, ensuring successful product launches and promotional events.
- Worked closely with our website vendor to develop an easy to maneuver website for the everyday person
- Worked with the new practice mgmt. software company to get the practice into the 21st century with paperless charts.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
- Managed employee payroll processing duties .
- Conferred with insurance company representatives to expedite payments and resolve filing issues, keeping aging balances low and office finances strong.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Verified insurance coverage and obtained pre-authorizations.
- Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Enhanced patient satisfaction by providing clear explanations of surgical procedures and addressing concerns promptly.
- Educated patients about surgeries and provided treatment plan documentation.
- Managed office bookkeeping with insurance billing and patient payments.
Education
Bachelor of Science - Business Marketing/Advertising
University of Denver
Denver, CO05-1983
Skills
- Customer service
- Event planning
- Teamwork and collaboration
- Detail-oriented
- Scheduling
- Time management
Timeline
Marketing Coordinator /Asst. Office Mgr./Surgery Scheduler
Nelson & Wells Oral & Maxillofacial Surgery
02.2010 - Current
Bachelor of Science - Business Marketing/Advertising
University of Denver
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