Julie Tholen
Springfield,TN
Summary
Detail-oriented professional with 30 years of experience in customer service, relationship building, and record management in high-pressure settings. Proven communication and organizational skills enhance client interactions. Transitioning to hospitality or retail to leverage strong problem-solving abilities and commitment to delivering exceptional client experiences.
Overview
6
6
years of post-secondary education
34
34
years of professional experience
Work History
LBS1 - Special Education Teacher
Yorkville CUSD #115
Yorkville, IL
09.2001 - 06.2023
- Maintained accurate and confidential student records, ensuring compliance with regulatory standards
- Cultivated positive relationships with students, families, staff, and community members to foster a supportive learning environment
- Managed multiple priorities while consistently meeting deadlines
- Resolved concerns professionally using strong customer service and communication skills
- Coordinated schedules, meetings, and documentation across multiple departments to streamline communication and collaboration
- Utilized technology and data systems to maintain accurate records and reports
- Demonstrated professionalism, integrity and attention to detail in a highly regulated environment
Vocational Coordinator - Special Education Teacher
DeKalb County Special Education Association
DeKalb, Illinois
08.1989 - 06.2001
- Coordinated vocational placements with local businesses and community organizations to enhance student employment opportunities
- Performed ecological inventories in the community at potential job sites/created adaptations and task analysis suitable for each student and his/her particular job
- Coordinated transportation for students to job sites and community outings, ensuring timely access to vocational experiences
- Coordinated schedules with related staff members
- Taught assistants appropriate techniques to use with individual students
- Maintained detailed records and compliance documentation
- Cultivated strong organizational and interpersonal skills while engaging with diverse populations to foster inclusive learning environments
Education
Approval in Vocational Education -
Northern Illinois University
Dekalb, IL 01.1991 - 06.1991
Bachelor of Science - Education
Illinois State University
Normal, IL 08.1984 - 12.1989
Skills
- IEP development
- Behavioral intervention
- Data management
- Organizational skills
- Detail-oriented
- Problem solving skills
- Collaborative teamwork
- Relationship building
Volunteering - June, 2023 to July, 2026
- Care Giver - assisted elderly parent with daily chores such as cleaning, cooking, laundry, and yard work/ and assisted with driving to medical appointments
- Retail volunteer - assisted customers, helped set up displays, and ensured area were kept organized
Timeline
LBS1 - Special Education Teacher
Yorkville CUSD #115
09.2001 - 06.2023
Approval in Vocational Education -
Northern Illinois University
01.1991 - 06.1991
Vocational Coordinator - Special Education Teacher
DeKalb County Special Education Association
08.1989 - 06.2001
Bachelor of Science - Education
Illinois State University
08.1984 - 12.1989