Julie Thwing
Albany,OR
Summary
Dynamic lead in medtech at Timberwood Court Memory Care with expertise in medication management and staff training. Proven track record of enhancing patient care through tailored plans and compliance audits. Strong supervisory experience and exceptional communication skills facilitate effective collaboration and resident support. Committed to promoting independence and emotional well-being in healthcare environments.
Overview
11
11
years of professional experience
Work History
Lead Medtech
Timberwood Court Memory Care
01.2018 - 01.2025
- Oversee the medication administration process, ensuring compliance with safety protocols and regulations.
- Train and mentor staff on medication management best practices and procedures.
- Collaborate with the Health and Wellness Director to develop and implement patient individualized care plans.
- Monitor resident responses to medications and report any adverse effects or concerns to the community RN and PCP.
- Maintain accurate records of medication administration and resident care activities.
- Order and receive medication.
- Conduct regular audits of medication storage and handling practices to ensure compliance with standards.
- Regularly review the resident’s medication administration record, centrally-stored record, and pharmacy transaction record, and report any errors to the ED/RN.
- Provide education and support to residents, and their families, regarding medication management and health conditions.
- Assist the Resident Care Coordinator with scheduling as needed.
- Prioritize independence, and provide emotional support to the residents by providing continuous engagement and companionship.
- According to the individual care plan, assist the residents with the daily administration of prescribed medication, including self-administration.
Cashier
Grocery Outlet
01.2018 - 12.2018
- Assitanted customers with purchases.
- Stock shelves and face products.
- Assist customer on sales floor.
Customer Service Representative
Rideline
01.2017 - 12.2018
- Assitanted customers with scheduling medical transportation promptly and acurately.
- Communicated with transportation providers in scheduling and canceling transportation.
- Verified eligibility of clients.
Cashier
Deli
01.2017 - 12.2017
- Assitanted customers with store, deli, gas and lottery purchases.
- Prepped and made food in full service deli.
Customer Service Rep
Triplink/MV Transportation
01.2015 - 12.2016
- Answered calls promptly, kept processing times to minimum requirements.
- Complete and accurate input of reservations.
- Verified program eligibility.
Customer Service Rep
T-Mobile
01.2014 - 12.2015
- Assist inbound callers with cell phone questions.
- Processed payments, set payment plans, technical support for cell issues.
Education
Some College (No Degree) -
BCTI
Salem, ORSkills
- Computer applications and office technology
- Supervisory experience
- Sales and retail
- Call center operations
- Multiline phone systems
- Scheduling and reservations
- Cash and credit card handling
- Memory care training
- Lead medical technician experience
- RCC training
Highlights
Computer applications, Office technology, 8, 10, True, True, True, True, True, 4, 7, True
Timeline
Lead Medtech
Timberwood Court Memory Care
01.2018 - 01.2025
Cashier
Grocery Outlet
01.2018 - 12.2018
Customer Service Representative
Rideline
01.2017 - 12.2018
Cashier
Deli
01.2017 - 12.2017
Customer Service Rep
Triplink/MV Transportation
01.2015 - 12.2016
Customer Service Rep
T-Mobile
01.2014 - 12.2015
Some College (No Degree) -
BCTI