Julie Villa
10080 Garden Grove Blvd Apt 163,California
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills honed at Peter’s Gourmade Burger. Expert in point-of-sale operations and guest engagement, ensuring order accuracy and positive interactions. Proven ability to resolve complaints swiftly, fostering repeat patronage and enhancing team collaboration in high-volume dining environments.
Overview
2
2
years of professional experience
Work History
Server/cashier
Peter’s Gourmade Burger
Tustin, CA
03.2024 - 03.2026
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Delivered food and beverages efficiently, ensuring timely service during peak hours.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
- Utilized point-of-sale system to process transactions accurately and efficiently.
- Adapted to changing priorities in a fast-paced environment while maintaining attention to detail.
- Resolved customer complaints swiftly, promoting positive relationships and repeat patronage.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Wilson High School
Los Angeles, CASkills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Customer service
Cleanliness standards
Safe food handling
Menu memorization
High volume dining
Team collaboration
Order accuracy
Food safety practices
Point of sale operation
Tableside etiquette
Positive guest interactions
Menu item recommendation
Calm demeanor
Team player
Warm and friendly
Excellent communication
Timeline
Server/cashier
Peter’s Gourmade Burger
03.2024 - 03.2026
High School Diploma -
Wilson High School