I have experience in customer service as well as taking messages and filling orders. I have experience in medical care as well as being a front desk specialist at St Mary’s. I enjoy working with people.
Work History
Production Manager
6 Years 1 Month
Willis Smokehaus and Deli | 08.2020 - Current
Oversaw daily production schedules to ensure timely delivery of products.
Trained and mentored staff on best practices in food safety and operational efficiency.
Coordinated inventory management to optimize stock levels and minimize waste.
Streamlined workflows, enhancing productivity across production lines.
Resolved issues quickly to maintain productivity goals.
Rural Mail Carrier
7 Years 3 Months
Usps | 05.2013 - 08.2020
Delivered mail and packages efficiently across designated rural routes.
Maintained accurate records of deliveries and customer interactions.
Adhered to safety protocols while operating delivery vehicles in various weather conditions.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Developed strong relationships with rural customers through consistent communication and exceptional service quality.
Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
Home Health Aide
2 Years 3 Months
Visiting Angles | 04.2011 - 07.2013
Provided compassionate personal care, including assistance with daily living activities and mobility support.
Monitored patients' vital signs, reporting changes to healthcare professionals for timely interventions.
Implemented infection control measures, ensuring a safe environment for both patients and caregivers.
Advocated for patients' needs, ensuring access to necessary resources and services within the community.
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Improved patient well-being by providing compassionate and attentive personal care.
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Medical Assistant
1 Year 10 Months
St Mary’s | 07.2009 - 05.2011
Administered patient care, ensuring compliance with clinical protocols and safety standards.
Assisted in patient examinations, documenting vital signs and medical histories accurately.
Coordinated communication between healthcare providers and patients to streamline care processes.
Managed appointment scheduling, optimizing workflow and enhancing patient access to services.
Implemented electronic health record systems, improving data retrieval efficiency and accuracy in documentation.
Led quality assurance initiatives, identifying areas for improvement in patient care delivery strategies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Cashier
6 Years
Tom Thumb | 08.2002 - 08.2008
Processed customer transactions accurately and efficiently using POS systems.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of checkout areas, ensuring a welcoming environment.
Assisted in training new cashiers on operational procedures and customer engagement techniques.
Developed strong relationships with regular customers, fostering loyalty and repeat business.
Home Health Care Worker
1 Year 1 Month
Field of Dreams | 05.2001 - 06.2002
Assisted clients with daily living activities, enhancing comfort and independence.
Administered medications and monitored vital signs to ensure patient health and safety.
Advocated for clients' needs, communicating effectively with family members and healthcare providers.
Assisted patients with daily living activities, resulting in a higher quality of life.
Managed medical emergencies effectively, applying CPR and first aid skills when necessary to ensure patient safety.